GO - mobile tv phone internet

*For your convenience, provided there is sufficient credit on your account, the 350MB and 3GB bundles are automatically renewed upon their expiry date. To stop the auto renewal feature send 'STOP DOL10' or 'STOP DOL30' accordingly to 4422.

Rate Outside bundle is charged at €0.10 per 1MB

If the bundle is consumed before the time window expires, you can buy another bundle by sending an SMS to 4422 with one of the codes indicated in the above table.

Click here for Terms and Conditions

Pay Monthly Mobile Internet Roaming

To purchase EU Mobile Internet Roaming bundles send and SMS to 50700232 with the codes below; alternatively you can purchase these bundles online using My GO.

	EU			Outside EU
Bundle Size	10MB	35MB	100MB	10 MB
Price	€10	€25	€45	€40
Code	EU10	EU35	EU100	n/a
Time Window	30 Days
Purchase Bundle SMS No	50700232 (charge depends on location)			n/a
Purchase Bundle Online	My GO			My GO
Pay Per Use**	€0.82 /MB (Initial charge is 1KB. Subsequent charging is per 1KB)			€12/MB (Charging is per 100 kb with All networks)

* The following non EU operators will incur a charge of €1.70 per MB on a per 10KB basis: Australia (Telstra), China (China Unicom), Egypt (Etisalat),Gibraltar, Iceland, Monaco, Norway, Singapore, (SingTel), Switzerland (Swisscom), Turkey (Turkcell) and the United States (T Mobile USA)

** Data Roaming Cap - Pay Per Use
The maximum you can spend is €50 (exc VAT) applicable to all countries per calendar month. You will be notified on spending €40 (exc VAT)and disconnected upon reaching €50 . This applies to Pay Per Use only

To opt out send an SMS containing 'OPTOUT' to 50700295
To opt in again send an SMS containing 'OPTIN' to 50700295

Pay As You GO Mobile Internet Roaming

	EU countries	Outside EU
Pay As You GO	€0.82 /MB (Initial charge is 1KB. Subsequent charging is per 1KB)	€14.91/MB (Charging is per 64 kb with All networks)

May we remind you that if your mobile devices has Data Roaming turned on, you could incur Mobile internet roaming charges even if you are using Wi-Fi or other wireless services, such as Bluetooth, while abroad. To switch off mobile internet services whilst roaming, we suggest you to consult your device user guide or call 146 for assistance.

Pay Monthly

You may keep track of the data usage you consume every month through the Mobile internet SMS Notification service. This service is available exclusively to the Pay Monthly 'On The Move' Tariff Plans - no subscription is required. You may also manage your usage and bills with My GO.

SMS Notification Service
The Mobile internet SMS Notification service works in two ways:

Automatic SMS notifications
With the automatic SMS Notification, an SMS is automatically triggered and sent to the SIM Card you are using for your Mobile internet service when you have consumed the month's data bundle.

SMS Query service
You may query the current month's data usage by sending a blank SMS to 50700230 (cost is €0.05 per SMS sent locally) from the SIM Card you are using to access GO mobile's internet/E-mail service. You will receive an SMS with the information within a few minutes.

From where to send and view the SMS

The SMS is to be sent from and received on the same SIM Card that you are using to connect to mobile internet service. If you are using one of GO's data devices, see below for further details on how to access the SMS section of your data device.


Bandluxe c331	Alcatel One Touch x500	Alcatel One Touch


Bandluxe	Teltonika	Globetrotter GT Max

Save More with Direct Debit
When you opt for a Direct Debit agreement payment you will be saving €2 a month from your monthly access fee.

My GO
Manage all your mobile, tv, phone and internet service with My GO. You can do it all with one click!

Pay As You GO

You may keep track of your Mobile internet bundle at any time using our SMS facility. To query the bundle balance you can send a blank SMS on 50700239 costing €0.05.

a) Data usage refers to data that is both uploaded and downloaded.

b) The monthly rates quoted in the previous pages are for local usage only unless otherwise stated. Different rates apply while you are roaming (abroad).

c) The data usage within the bundle can only be consumed locally. When you are abroad, you will be charged separately for the use made of your Mobile Internet plan. Click here for further details on pay per use the data roaming charges. Click here for roaming bundle information

d) GO mobile's billing period is a calendar month, that is, from the first day to the last day of the month.

e) In the case of Pay Monthly subscriptions, the prices quoted in the previous pages are exclusive of the 3% excise tax. For Pay As You GO subscriptions, the 3% excise tax is already included in the top-up administration charge.

f) The charges apply to Mobile Internet access only. WAP browsing is excluded and is charged at a different rate.

g) In the case of a Pay Monthly subscription, the Access Fee ('Charge') is paid in advance and is charged pro-rata from the date of subscription. This means that if you subscribe on the 10th of the month, you will pay two-thirds of the Access Fee for the first month. The full Access Fee will start being applied for the next month onwards. Any additional bundles purchase will be paid in the subsequent bill.

h)In the case of a Pay Monthly subscription, the data usage within the bundle is allocated pro-rata from the date of subscription. This means that if you subscribe on the 16th of the month, your data bundle for that month will be half your normal monthly entitlement. You will start benefitting from the full bundle as from the first day of the next month.

i) In the case of a Pay Monthly subscription, customers can benefit from a FREE GO Internet key against a term agreement over a period of year/s as follow:

On the move Plan Internet Key Agreement Period

On the Move Plan 2GB Bandluxe C331 /Alcatel X500E 2 years

On the Move Plan 5GB Bandluxe C331 /Alcatel X500E 2 years

On the Move Plan 12GB Bandluxe C331 /Alcatel X500E 1 year

j) In the case of a Pay Monthly subscription, customers can benefit from a FREE GO Mobile Wi-Fi against a term agreement over a period of year/s as follow:

On the move Plan GO Mobile Wi-Fi Agreement Period

On the Move Plan 12GB Free Alcatel One Touch Y580 2 years

On the Move Plan 12GB €100 Alcatel One Touch Y580 1 year

k) GO mobile will interrupt the mobile internet access if the monthly data usage within the bundle is reached. In order to continue, you will have to purchase one of the additional bundles available with the tariff plan of choice.

l) It is your responsibility to keep track of the data usage every month through the available means. Visit Keep in Control Tab.

You can contact us for more information either on GO mobile's Customer care on 146 from your GO mobile phone or 79222146 from any other phone. You may also contact us by clicking here.

FAQs

Fair Usage Policy