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Latest updates on COVID-19

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Latest from GO

Bay Street Outlet closed until further notice, all other services operating as usual with updated opening times.

Read more:
How to manage your GO services from home or abroad
What GO is doing to help during the COVID-19 crisis

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TV open viewing

Enjoy a whole range of entertainment channels, movies and on-demand TV channels* as a GO TV customer for free.

*Nick Junior, Boomerang, Disney Junior, Cartoonito, BBC Entertainment, Fox Life, Fox, Animal Planet, Sky News, and thousands of hours of FREE Movies & Series on Demand and 20 Start TV channels.

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GO TV App for Everyone

Now these Entertainment TV channels* are available to everyone through the GO TV app, whether you are a GO customer or not.

As GO Interactive customers, you can get your logins with this guide. Everyone else can  apply on this page and we’ll send them to you by SMS as soon as possible.

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Managing your services online

As there is a chance of outlets and postal services becoming unavailable in the near future, we recommend managing your services online.

Create a MyGO account
Start using the GO app
View and pay bills online

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Support for frontline services

Nurses, doctors, police, firefighters, members of the armed forces and public health care workers will receive a free 30-day bundle, consisting of 10GB of data and 1000 minutes as a token of appreciation. If eligible, you do not need to do anything. This is being done automatically.

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Help for those abroad

Currently stranded abroad? You will be receiving top-up credit, bundles with data, minutes & SMS or waiver of your roaming charges of up to €500 depending on your current plan. If eligible, you will receive an SMS.

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Customer support

We strongly urge our customers to avoid coming in person if possible. If you need support, we recommend using any of our online support channels:

• Use our website support section for common questions and issues
• Use the live chat feature (from 8:00 to 17:00, Monday to Friday)
• Message us on our Facebook page
• Email us at

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