How do I set up an Access Point Name (APN)?

If you want to access the internet from your mobile phone via mobile data, then you need to set up an Access Point Name, or APN. Here’s how.

For Apple devices:

  1. Go to Settings
  2. Go to Mobile Data Network
  3. If you have a prepaid or hybrid subscription, type in “rtgsurfing” in the “Mobile Data”, “LTE Setup” and “Personal Hotspot” fields
  4. If you have a post-paid subscription, type in “gointernet” in the “Mobile Data”, “LTE Setup” and “Personal Hotspot” fields

For Android operated devices:

  1. Go to settings
  2. Go to connections
  3. Go to mobile networks
  4. Click on access point names and then Add/+
  5. In the name field type in “GO”
  6. If you have a prepaid or hybrid subscription, type in “rtgsurfing” in the APN field
  7. If you have a post-paid subscription, type in “gointernet” in the APN
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