How do I use mobile data on my Pay Monthly plan?

If you want to access the internet from using your Pay Monthly plan via mobile data, then you need to set up an Access Point Name, or APN. Here’s how.

For Apple devices:

    1. Go to Settings
    2. Go to Mobile Data Network
    3. Type “gointernet” in the “Mobile Data”, “LTE” and “Personal Hotspot” fields
    4. Please make sure that you have no spacing in “gointernet”. This is important for your device to identify the correct setting to use when attached to the network

Please note that Apple mobile devices with iOS version 15.2 upwards do not require setting the APN / Mobile Data settings since these are automatically installed.

For Android operated devices:

  1. Go to Settings
  2. Go to Connections
  3. Go to Mobile Networks
  4. Click on Access Point Names and then Add/+
  5. In the name field type in “GO”
  6. In the APN field type “gointernet”
  7. Please make sure that you have no spacing in “gointernet”. This is important for your device to identify the correct setting to use when attached to the network