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Home Pack or Duo Pack Internet Second Residence Add-On

If you signed your contract before the 27th of August 2015, kindly refer to Home Pack or Duo Pack Internet Second Residence Add-On Terms and Conditions before 27th August 2015.

These terms and conditions were last updated on 1st August 2015.

A. Your Agreement

1. These terms and conditions are for an add-on and should be read in conjunction with the Bundled Plan’s terms and conditions. If anything in this document is in conflict with the Bundled Plan’s terms and conditions, this document will take precedence. These terms and conditions form an integral part of Your Agreement for the provision of the Service with Us.
2. We reserve the right to stop, suspend, amend or otherwise alter this Add-on, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws. Unless otherwise stated, this will not affect the rest of Your Agreement with Us.
B. Definitions
1. ‘Residential’ means that the Premises where the Service is installed are used wholly:
a. For residential purposes;
b. As non-governmental organisational Premises, if We decide in Our sole discretion to allow the said non-governmental organisations to benefit from this Residential Add-on.
C.  The Add-on
1. The Home Pack or  Duo Pack Internet Second Residence Add-on (the ‘Add-on’) is an add-on to a Residential Bundle provided by Us and is available over a Residential fixed voice Service provided by Us at Your second residence. You subscribe to this Add-on by signing an Agreement with Us.
2. This Add-on is regulated by its terms and conditions. By subscribing to this Add-on You are agreeing to all of the terms and conditions found in the Agreement. If You do not agree to any of these terms, You should not subscribe to this Add-on.
3. The Add-on consists of the following:

Monthly Fee







Other Add-on Information

Bundled Plans


Add-on Compatibility All Home Pack Plans


All Limitless Home Pack Plans


Limitless Duo Pack Phone & Internet

D. Explanation of Charges
1. Unless otherwise stated, all charges quoted in this document are inclusive of VAT.
2. Monthly Fee:
a. The monthly fee is applicable over and above Your Bundled Plan charges.
b. The monthly fee will be included in Your Bundled Plan’s bill.
3. Other Add-on Information:
a. The Add-on is compatible with the Bundled Plans listed in clause C.3.b.
4. You may be required to pay additional charges if You opt for specific billing or payment methods. Further details are available in the Schedule of Charges.
E. Other Service Information
1. The Internet Service provided through this Add-on and Your Bundled Plan cannot be used simultaneously. You need to use the same username, password and modem provided with Your Bundled Plan in order to connect to the Internet at Your secondary residence. Connecting a separate modem at Your secondary residence will not result in connection to the Internet.
2. Where technically possible, We will set the Internet speed on Your Add-on to the same speed that You enjoy on Your Bundled Plan. Where this is not possible, We will set it to the maximum speed attainable on Your connection. You agree that in this case, You will not be entitled to a discount or rebate for this Add-on.
F. Minimum Term
1. This Add-on has a minimum term of two (2) months.
2. If You terminate the Agreement during the minimum term, You will be billed an early termination fee in the form of two (2) month’s monthly fee or the remaining pro-rata part thereof.
G. Other Important Terms
1. If Your Bundled Plan and/or the fixed voice Service over which Your Add-on is provided is/are suspended or terminated, the Add-on will be suspended or terminated as well.
Other Related Terms and Conditions
The above Terms and Conditions must be read together with the following
  • Home Pack Bundled Plans
  • Duo Pack Bundled Plans (applicable only with Limitless Duo Pack Phone & Internet)
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