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COVID-19
Internet Service with Home Pack
These terms and conditions were last updated on 27th February 2017.
A. Your Agreement
1. These terms and conditions are for an Internet Service and should be read in conjunction with the Bundled Plan’s terms and conditions. If anything in this document is in conflict with the Bundled Plan’s terms and conditions, this document will take precedence. These terms and conditions form an integral part of Your Agreement for the provision of the Service with Us.
2. We reserve the right to stop, suspend, amend or otherwise alter this Internet Service, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws. Unless otherwise stated, this will not affect the rest of Your Agreement with Us.
B. Definitions
1. ‘Residential’ means that the Premises where the Service is installed are used wholly:
a. For residential purposes;
b. As non-governmental organisational Premises, if We decide in Our sole discretion to allow the said non-governmental organisations to benefit from the Residential Bundled Plan.
C. The Internet Service
1. The Internet Service with Home Pack (the ‘Service’) is being made available on a Residential Bundled Plan provided by Us. This Service is made available to You by signing an Agreement with Us.
2. This Service is regulated by its terms and conditions. By subscribing to this Service You are agreeing to all of the terms and conditions found in the Agreement. If You do not agree with any of these terms, You should not subscribe to or take-up this Service.
3. The Service consists of the following:
| Monthly Charge | Applicability | ||
|
a.
|
Home Pack Ready /Home Pack Interactive Ready with 35Mbps/5Mbps | ||
| Service | €0.00 | First 12 Months | |
| Optional add-on | €5.00 | Monthly, thereafter | |
| Home Pack Rapid /Home Pack Interactive Rapid with 70Mbps/10Mbps | |||
| Service | €0.00 | 24 Months | |
| Home Pack Interactive Fibre Turbo with 140Mbps/20Mbps | |||
| Service | €0.00 | 24 Months | |
| Home Pack Interactive Fibre Sonic with 500Mbps/20Mbps | |||
| Service | €0.00 | 24 Months | |
| Other Information | Bundled Plan | |
| b. | Package Compatibility | Home Pack Ready
Home Pack Interactive Ready Home Pack Rapid Home Pack Interactive Rapid Home Pack Interactive Fibre Turbo Home Pack Interactive Fibre Sonic |
D. Explanation of Charges
1. Unless otherwise stated, all charges quoted in this document are inclusive of VAT.
2. Monthly Fee:
a. The monthly fee stated in clause C.3.a applies as follows:
i. The Service Charge applies for the first twelve (12) or twenty four (24) months from the activation date of the Bundled Plan to which You are subscribed.
ii. The Optional add-on Charge applies monthly after the Service period lapses.
3. Other Information:
a. The Service is available as part of Your Bundle Plan as specified in clause C.3.b
b. The Service applies if You install all the Services listed in the Bundled Plan within thirty (30) days from the date when Your Application Form is accepted by Us.
c. The Internet speeds may not be attainable in Your area. In that case, We will enable Your connection to receive the maximum speed attainable on Your line. If it is determined at application stage that Your line is not feasible for the Service, We will advise You that You are not eligible for the Upgrade.
4. You may be required to pay additional charges if You opt for specific billing or payment methods. Further details are available in the Schedule of Charges.
E. Minimum Term
1. If You terminate or downgrade the Bundled Plan You will be charged the penalty fee specified in the Bundled Plan’s terms and conditions.
2. If You do not wish to continue receiving the Internet Add-on as specified in clause C.3.a after the expiry of the free Service period, You should contact Us prior to the expiry of this term so that We will revert Your Internet speed back to the standard one available with Your Bundled Plan.
3. If You do not inform Us of Your intention to terminate the Internet Add-on Service before the expiry of the free Service period, then the monthly add-on charge stipulated in clause C.3.a will apply. This charge will be added to Your Bundled Plan’s bill.
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