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Limitless Home Pack Maxi Terms and Conditions before 27th August 2015

If you signed your contract after the 27th of August, kindly refer to the new terms & conditions through this link: Limitless Home Pack Maxi Add-on.

1. These Limitless Home Pack Maxi add-on Bundle (hereafter referred to as ‘Add-on Bundle’) terms and conditions are in addition to and must be read in conjunction with the respective Limitless Home Pack Terms and Conditions (Bundle Service Agreement). For ease of reference, the respective Limitless Home Pack Terms and Conditions can be accessed from the GO website – www.go.com.mt – or acquired from any GO outlet or authorised reseller.
2. This Add-on Bundle is available only to both new and existing Limitless Home Pack Silver/ Gold as well as Limitless Home Pack interactive Silver/ Gold customers on an opt-in basis.
3. The customer will be assigned a recurring monthly Add-on Bundle, valid for a period of thirty (30) days at an additional cost of forty (€40) per month , consisting of the following services:
a) GO sports Premium add-on. This is applicable on one (1) TV outlet,
b) GO stars add-on. This is applicable on one (1) TV outlet,
c) GO interactive tv High Definition activation add-on. This is applicable only to customers subscribed to Limitless Home Pack interactive Silver/ Gold ,
d) Fast internet 35Mbps, subject to line attainaibility,
e) Limitless Fixed International voice add-on.
f) Limitless All local fixed voice add-on,
g) Limitless All local mobile voice add-on,
4. Subscription to GO stars and GO sports Premium could be received on the 2nd or 3rd tv set at the additional subscription fee as stipulated in the TV Schedule of Charges.
5. The Limitless Fixed International voice add-on listed in Clause 3 (e) above is applicable towards the following European Union countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
Overseas countries and/or special territories related to the above listed countries are not included.
6. The Add-on Bundle does not apply for calls made towards directory services and local and international Premium rated numbers.
7. It is the customer’s responsibility to check whether calls are being made towards eligible numbers and countries as specified in Clause 4 and 5 above.
8. The Add-on Bundle is subject to a minimum subscription of one (1) month. For the avoidance of doubt the Add-on bundle is not compatible with other GO sports tariffs. Should the customer choose to terminate his/her GO sports Agreement as to be able to subscribe to this Add-on Bundle, the penalty charges as listed in the respective GO sports Agreement shall apply.
9. For the avoidance of doubt, it is hereby being stated that due to technical limitations, Fast internet 35Mbps service is not available throughout the Maltese territory and thus there could be technical limitations preventing the actual installation and/or activation of the Service. Technical feasibility is determined at the application stage. In all events where the feasibility results are negative the Customer will not be eligible for the Add-on Bundle,
10. The services of the Add-on Bundle as described in Clause 3 will commence only when the telephony, tv and internet services as described in the Limitless Home Pack Bundle Service Agreement are activated. For the avoidance of doubt, the charge for the Add-on Bundle will initiate only when the respective Limitless Home Pack services and Add-on Bundle services are activated.
11. Customer can only have one (1) active Add-on Bundle subscription per one (1) Limitless Home Pack.
12. The Add-on Bundle will be assigned on a monthly basis unless you opt-out by calling Freephone 8007 2121 or by visiting one of GO’s retail outlets or authorised resellers.
13. Customers who opt out of the Add-on Bundle or migrate to a tariff where the Add-on Bundle is not available will no longer remain entitled to the Add-on Bundle. In such event calls made from the fixed phone line towards all fixed international networks, and/or all local mobile numbers and/or other fixed phone line networks will start to be charged at the applicable rates depending on the tariff subscribed to as specified in the Residential Fixed Voice Price List. Should the customer wish to remain subscribed to any of the services listed in Clause 3 (a), (b), (c) and/or (d), the charges as stipulated in the applicable Schedule of Charges shall apply.
14. GO reserves the right to stop, suspend, amend or otherwise alter the Add-on Bundle on offer and these terms and conditions in accordance with the timeframes stipulated by law.
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