GO TV App Free Access Offer 

These terms and conditions were last updated on 23rd April 2020.

A. Your Agreement

  1. These terms and conditions are for the GO TV App Free Access Offer (‘the Offer’) provided by GO plc (‘GO’).
  2. You need to be 18 years or older to be eligible for this Offer.
  3. Submitting a request for this Service does not mean that You are automatically eligible for the Offer. We reserve the right to accept or reject the request as we deem fit.
  4. You will need a valid email address and mobile number to register for the Service.
  5. In order to be eligible for the Offer, You will need to first fill in and submit the application form https://www.go.com.mt/free-tv-app-access. Should You be eligible for this Offer We will notify You through an SMS and provide you with the necessary sign-in details to log in.
  6. Applications are processed from Monday to Friday within a maximum of 36 hours
  7. By registering for this Offer You are agreeing to all of the terms and conditions found in this Agreement. If You do not agree with any of these terms, You should not register for this Offer.
  8. As condition of use, You promise not to use the GO TV App for any purpose that is unlawful or prohibited by the terms and conditions, or any other purpose not reasonably intended by GO.
  9. You understand and accept that these terms and conditions must be read in conjunction with Our General Terms and Conditions https://www.go.com.mt/terms-and-conditions/general-terms-and-conditions/.
  10. We reserve the right to stop, suspend, amend or otherwise alter this Offer and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws.



B. The Offer

  1. This Offer is available on a first come first served basis.
  2. This Offer is open between 13th March 2020 and 1st May 2020 or until the Service may be extended at GO’s sole discretion.
  3. Customers who are already subscribed to GO Interactive TV are not eligible for this Offer.
  4. Only one application per ID card/mobile number is permitted.
  5. This Offer is for the package of channels consisting of Start TV, GO Stars, GO Box Sets, Nick Junior, Boomerang, Disney Junior, Cartoonito, BBC Entertainment, Fox Life, Fox, Animal Planet and Sky News.


C. The Service

  1. Access to the Service shall be via a dedicated Application Program entitled ‘GO TV App’ which must be downloaded onto a compatible device.
  2. If the Service is not used within two (2) days from the date that You received the User ID and Password, We reserve the right to disable the Service.
  3. The Service can be used on a maximum of two (2) devices.
  4. We are not responsible for any devices, and do not warrant their performance, nor do guarantee that the devices will be compatible with the Service.  Furthermore, devices might not remain compatible with the Service as a result of software updates.  In the event that You have any issues with a device, You shall refer any query to the entity who manufactures, sells or operates the device
  5. The content available on this Service may change from time to time. This is out of our control as it is supplied by third parties.  You are not entitled to any compensation or replacement in relation to such changes.
  6. In order to make use of the Service, there should be a suitable broadband or Wi-Fi internet access (a minimum of 800kbps is recommended per device accessing the Service).  You have the sole and exclusive obligation to ensure that the devices are being used with a suitable internet connection. You will be responsible for any charges incurred for the use of the mobile Internet/Wi-Fi internet access when using the Service. We shall not be held responsible nor shall You be entitled to any refund or compensation for any disruption of or diminished quality in the Service due to issues related with Your internet connectivity.
  7. You must not provide the personal sign-in details to anyone else, or allow anyone else to use these sign-in details to access the Service.  In the event that We have good reason to believe that unauthorised third parties are using your sign-in details to access the Service under Your account, We may restrict or suspend the use of the Service without the need to provide any notice.
  8. You should assume full responsibility for the use of the Service by any third party and ensure that no inappropriate use of the Service is made and/or any inappropriate content is viewed by minor children.
  9. The rights to the usage of the Service and the contents transmitted thereon are limited to the Territory of Malta and other European Member states. No use of the service can be made outside the Territory of Malta and other European Member States.
  10. The Service is limited for personal non-commercial use and that any non-personal use thereof is strictly prohibited.
  11. You acknowledge and accept that there may be times when the GO TV App is unavailable. We shall not be liable for any direct, indirect, or consequential loss or damage (including loss of profits, goodwill, information, data or intangible losses) resulting from the use or inability to use the GO TV App.
  12. You are prohibited from doing the following actions and should likewise not assist any third party to do the following actions:
    1. use the Service otherwise than for personal use or to watch GO TV services outside of the Territory of Malta and other European Member States of or use any technology to disguise your location;
    2. copy, reproduce, lend, rent, broadcast, distribute or transmit any content from the use of the Service;
    3. circumvent, modify, remove, reverse-engineer, decompile, disassemble, alter or otherwise tamper with any security, encryption or other rights management technology or software that is part of any content or device, or any attempt thereof.
  13. All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) in and on the App belong to GO plc and/or third parties. GO plc reserves all of its rights in the App. Nothing in these terms and conditions grants You a right or licence to use any trademark, design right or copyright owned or controlled by GO plc or any other third party except as may be expressly provided in these terms and conditions.
  14. You shall hold us harmless from any loss or damage suffered by any person as a result of Your breach of any of these terms and conditions.
  15. We reserve the right to vary these terms and conditions at any time. We will send You a notification as soon as We change Our terms and conditions for the Service.
  16. We shall not be liable to You or to any third party for any modification, suspension or discontinuance of the Service.
  17. These Terms and Conditions shall be governed by and shall be construed in accordance with the laws of the Republic of Malta. The parties irrevocably submit to the jurisdiction of the courts of Malta or any other competent tribunal at law in case of any dispute.
  18. You understand that if You are not a known GO customer, Customer Care support on this Service shall be limited.
  19. For further information on how We handle Your personal data processed via the App and/or Portal, please visit Our privacy policy https://www.go.com.mt/privacy-policy/.