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Residential Fixed Voice Schedule of Charges
If you signed your contract before the 27th of August 2015, kindly refer to Fixed phone line Schedule of Charges (Residential).
These Schedule of charges were last updated on 18th July 2019.
SCHEDULE OF CHARGES – RESIDENTIAL FIXED VOICE
Rates are inclusive of 18% VAT
| ONE-TIME INSTALLATION CHARGES | |
| Talk/Talk Talk Residential (Post paid); | €100.00 |
| Pay As You GO fixed line Residential (Pre-Paid) | €100.00 |
| Home Talk Installation | €75.00 |
| Details about Telecare, special needs devices and Star Services are available in their respective Schedule of Charges. | |
| ADDITIONAL ONE-TIME CHARGES | |
| Fixed Voice Technical Service Charge | €30.00 |
| Extension Kit Telephone | €10.75 |
| Disconnection Charges: Charge for each separate continuous period of disconnection | €8.25 |
| Reconnection Charges: Reconnection charge after disconnection of service for failure to abide by prescribed regulations other than disconnection for non-payment: Reconnection charge after disconnection of service for non-payment: Reconnection charge after disconnection: |
€13.74 €27.49 €27.49 |
| Pay As You GO fixed line Residential connection penalty charge | €100.00 |
| Relocation of fixed line from one location to another (Location Portability) | €100.00 |
| Itemised bill | Free |
| LATE PAYMENT CHARGES | |
| First payment due to late payment | € 2.33 |
| Second penalty due to late payment | 8% |
| A charge of €2.33 will be incurred if customers do not pay their bill. This charge will show on the first bill which shows arrears. If 10 days after the payment due date of the first bill which shows arrears, payment of arrears is not settled in full, interest at 8% per annum will commence and continue until payment is settled. | |
| Rejected Payment Charge | €5.00 |
| Details about Telecare, special needs devices and Star Services are available in their respective Schedule of Charges. | |
RESIDENTIAL RENT AND APPLICABLE STANDARD LOCAL CALL CHARGES
TALK – MONTHLY RENT AT €9.99
| Calls to all local fixed lines | Calls to all Local fixed lines | Calls to all Local Mobile Networks |
| (18:00 – 5:59) |
Per minute
(06:00 – 17:59)
|
Per Minute |
| €0.00 | €0.05c | €0.23c |
HOME TALK
| Calls to all Local Fixed Lines | Calls to all Local Mobile Networks |
| Per minute | Per minute |
| €0.05 | €0.22c |
Home Talk is included with Home Pack Bundled Plan and GO Rapid Bundled Plan.
JUST TALK – MONTHLY RENT AT €13
| Calls to GO Standard Fixed Lines | Calls to other Local Fixed Networks
(per minute) |
Calls to GO Mobile Networks | Calls to other Local Mobile Networks
Per minute (including calls to 1187 and 1189)
|
Calls to 1182
Per Call |
| €0.00 | €0.03c5 | €0.00 | €0.18c | €0.275 |
Just Talk is included with Home Pack Entertainment Queen and Speed King.
TALK TALK – MONTHLY RENT AT €12
|
Calls to GO Standard Fixed Lines |
Calls to other Local Fixed Networks |
Calls to Local Mobile Networks Per minute (including calls to 1187 and 1189) |
Calls to 1182 Per Call |
|
€0.00 |
€0.00 |
€0.18 |
€0.275 |
Talk Talk has been discontinued and is only available to existing customers.
TALK ANYTIME – MONTHLY RENT AT €9.99
| Calls to GO Standard Fixed Lines | Calls to other Local Fixed Networks
Every minute or part thereof |
Calls to Local Mobile Networks
Every 15 seconds or part thereof |
Calls to 1182
Per Call |
| €0.00 | €0.035 | €0.058 | €0.275 |
Talk Anytime has been discontinued and is only available to existing customers.
|
PAY AS YOU GO RESIDENTIAL (PREPAID) – NO MONTHLY RENT |
||
|
Calls to Local Fixed Networks |
Calls to Local Mobile Networks |
Calls to 1182* |
|
Every minute or part thereof |
Every minute or part thereof (including calls to 1187 and 1189) |
Per Call |
| €0.05 | €0.25 | €0.34 |
|
EASYLINE GO Calling Card service (PREPAID) – NO MONTHLY RENT |
||
|
Calls to Local Fixed Networks |
Calls to Local Mobile Networks |
Calls to 1182* |
|
Every minute or part thereof |
Every minute or part thereof (including calls to 1187 and 1189) |
Per Call |
|
€0.10 |
€0.50 |
€0.55 |
*Rates are applicable to contracts signed up to 6th May 2019. If you signed your contract after the 6th of May 2019, you may wish to refer to the Directory Terms of Use for up-to-date rates. These rates and Terms of Use are not part of your contract.
|
CALLING SCHEMES |
|
|
Add-ons applicable with Talk Anytime only |
Monthly rental charge |
|
LIMITLESS all Local Fixed |
€3 |
|
LIMITLESS GO Mobile |
€5 |
|
LIMITLESS all Local Mobile |
€15 |
|
LIMITLESS Fixed to EU, USA, CAN, AUS |
€7.99 |
|
60 Minute Bundle to Other Local Fixed Networks |
€1.50 |
|
Add-ons applicable with Home Talk only |
Monthly rental charge |
|
LIMITLESS all Local Fixed & Mobile |
€3.99 |
|
LIMITLESS Fixed to EU, USA, CAN, AUS |
€7.99 |
|
Add-ons applicable with Just Talk only |
Monthly rental charge |
|
LIMITLESS all Local Fixed |
€3 |
|
LIMITLESS all Local Mobile |
€5 |
| LIMITLESS Fixed to EU, USA, CAN, AUS |
€7.99 |
|
Add-ons applicable with Talk Talk only |
Monthly rental charge |
|
LIMITLESS all Local Mobile |
€5 |
|
LIMITLESS Fixed to EU, USA, CAN, AUS |
€7.99 |
INTERNATIONAL CALL CHARGES
Full details about international charges can be obtained from our Residential Voice section on GO’s Website at www.go.com.mt. A printed copy may also be obtained from one of GO’s Retail Outlets.