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What is the 6 months free Giga offer?

The offer is a special promotion we are running for a limited time. All you need to do to enjoy our super-fast internet speeds is sign up for our Giga 1000Mbps plan. And to top it off, you’ll also get a free Smart Wi-Fi Starter Kit for extended and uninterrupted Wi-Fi in every corner of your home, as well as a free TV stream.

Just keep in mind that if you do not set up Direct Debit, you will be billed €1/month for the duration of the 6 months.

Who is eligible for the 6 months free internet offer?

The offer is available to all new customers, as well as existing Home Pack customers who are not already subscribed to our Giga plan. If you are an existing customer and would like to upgrade to our Giga offer, all you need to do is sign a new 24-month agreement.

Can I change my internet plan after the 6 months free Giga offer ends?

You can enjoy our Giga 1000Mbps plan, which gives you super-fast internet for free for the first 6 months, however, this special deal is only available with a 24-month contract. After the offer is over, you will pay €40.99/month for the rest of the contract.

Just keep in mind that if you do not set up Direct Debit, you will be billed €1/month for the duration of the 6 months.

Will I still get 1000Mbps internet speed when on Wi-Fi or is it an exclusive benefit of a direct connection?

Enjoying superfast 1000Mbps speeds when connected via Wi-Fi will depend on several factors, such as the placement and quantity of your Smart Wi-Fi beacons, interference from other devices, the capabilities of your Wi-Fi hardware and even the layout of your home. These elements can influence the quality of your wireless connection.

Will my Wi-Fi stay connected if I move to another room on Smart Wi-Fi?

Since the GO Smart Wi-Fi beacons are designed to communicate seamlessly with each other, you will stay connected to the network without having to reconnect to a different Wi-Fi hot-spot within the home.

Do I need to pay an activation fee for the Smart Wi-Fi beacons?

The good news is that the GO Smart Wi-Fi beacons come as part of the Giga offer, so you won’t be charged an activation fee for them. However, if you’re subscribed to one of our other Home Packs, there is a €30 activation fee.

Can I make a one-time purchase of the Smart Wi-Fi beacons instead of subscribing to a monthly service?

Currently, the Smart Wi-Fi beacons are offered with a month-on-month subscription. This means that if you decide to stop the service, then you are required to return the beacons.

Will a technician be sent to install my Smart Wi-Fi beacons?

Installing the Smart Wi-Fi beacons is a straightforward process, so much so, that you can easily install them yourself. Simply follow these steps to install the Smart Wi-Fi Nokia modem and beacon and these steps to install the Smart Wi-Fi Nokia beacons with your existing GO modem. Having said that, if you need help, you can schedule an appointment with one of our technicians.

What happens if I want to continue the service, including TV streaming and the Wi-Fi beacons, beyond the initial 2-year agreement?

We’ll send you a notification when your agreement is nearing its end. If you wish to continue enjoying the benefits of our Giga plan after your initial 2-year agreement, all you have to do is sign a new agreement by visiting one of our outlets. By doing this, you can retain both the TV Stream and Smart Wi-Fi beacons. It’s a simple way to keep enjoying what you love!