Keep all your mobile services accessible, whenever you need them, no matter where you are, while manage your mobile numbers, bills, top-ups and bundles through an intuitive and secure app that won’t use up your data while you’re on the GO network.
Change your plan
Prepaid customers who are 27 years old or younger can switch to the Play plan directly from the app with the click of a button.
Top up with ease, save regular payments to top up with one touch or view your top-up balance, receipts and payment history.
Control your bundles
Keep track of your data, voice & SMS bundles. View remaining balances, activate more or stop recurring ones.
Benefit from a 10GB data bundle for free the minute you download the GO app, while you’ll also get 10GB for €1 when subscribing to a Pay As You GO plan through the app.
With Auto Top-Up you can set your top-up preferences once and the top-up will recur automatically according to your selected criteria. You can either set the rule for whenever your balance reaches a certain amount or on a specific day of the month.
You’ll also benefit from extra data on your Smart, Dis or Double Dat plan when activating Auto Top-Up from the GO app.
Manage GO Secure Net
With GO Secure Net, you can put your mind at rest that your family will be safe online. You can switch between our parental controls and basic security controls once your kids are fast asleep right from the GO app.
Register your mobile service
Register your mobile service and gain total control of your services. Just make sure the service is linked to the GO app via SMS verification. Need help? Follow these easy steps.
27 years old or younger? You can switch to a Play plan via the GO app once your mobile service is registered.
Switch to Play plan
Switch to our GO Play Plan, specifically designed for those under 27 years and benefit from up to 40GB. Make sure your mobile is linked to the GO app and registered, and then, follow these steps.
If you cannot see this option, register your mobile service via the GO app.
Manage all your top-ups, bundles and bills directly from your phone.
Save your card details to settle your bills or top up with just a few clicks.
View your payment history details
View your services & easily switch
*only for mobile customers with a linked account
With both MyGO and the GO app you can manage your services, bills, accounts and do so much more, wherever and whenever. What’s more, MyGO and the GO app share the same login details, which means that if you already have a MyGO account, all you need to do is enter your email address and password in the GO app to log in.
If you don’t already have an account, simply create one from MyGO or the GO app.
Visit MyGO and follow one of the videos below, depending on whether your billing account is set on e-billing or if you receive printed bills.
You also have the option to skip the linking of your mobile service and your billing account/s.
Once you are all set up, you can manage your bills as follows:
Setting Auto Top-up is easy!
There are various reasons as to why you are not able to view all the features available in the GO app. Some of these may include:
If your mobile service and billing account aren’t linked, take a look at our frequently asked questions for guidance on how to link them to the GO app.
However, if your mobile service and billing account are linked, and you are still missing some features, try updating the GO app from the Play Store or App Store. If the problem persists, don’t hesitate to reach out to our customer care support team on WhatsApp, Facebook Messenger or Live Chat. We’ll be happy to assist you in any way we can.
The top-up history enables you to see all the top-ups you’ve made in the last few months, which can give you a better idea of your average monthly spending.
Every time you top-up, you can download a VAT receipt from either MyGO or the GO app. This receipt is important because it means you can claim VAT on the top-up, as long as you include your VAT number when you top up.
You can access your top-up history and top-up receipts in both MyGO and the GO app.
Whether you are on a top-up plan or on a pay monthly plan, you can check your remaining bundle balance by logging into the GO app or MyGO. Once you log in, you’ll see that your mobile service is linked to the MyGO account, and you’ll be able to view the remaining bundle balance on the Home page.
Here, you can also see the expiry date of each bundle and what is included with each one (e.g. local/EU data).
If you have more than one mobile service linked to your MyGO or GO app account and you would like to review the bundles on that specific number, just select it from the drop-down menu if viewing on MyGO or by selecting ‘All services’ on the GO app.
If you do not have any active bundles on your mobile service, you will not see any bundles on this screen. Having said that, you can opt to get a bundle from the “Boost bundles” button.
You can also see this if your mobile account number is linked to your MyGO or GO app account.
If you do not have any bundles subscribed for that particular mobile number, that area will be empty.