search-icon

How to mix & match your Home Pack

Internet icon orange
Step 1

Select the internet speed that best suits your needs.

Tv Icon icon orange
Step 2

Boost your Home Pack with our optional TV content.

Mobile icon orange
Step 3

Add optionally a landline & mobile to get connected.

Orange thumbs up icon
Step 4

Confirm your order & we’ll get back to you to finalize.

✓ 30 days Try & Buy with no commitments  ✓ Get in now, pay next month

All the benefits

Packages icon orange
Uninterrupted connectivity

We’ll also give you the option to upgrade with a Smart Hub so that 4.5G will kick in the minute there is an interruption to your home line.

Orange wi-fi icon
Downgrade/upgrade on your terms

Change your internet speed hassle-free depending on what’s available in your locality because today you have 75Mbps, but tomorrow you may need 1000Mbps.

Plus icon orange
Choose the TV you want

Need to stay connected or inject some entertainment in your life?  Add a landline or mobile & one or more of our Movies & Series, Sports or Entertainment TV passes.

6 months free Giga internet

Opt for our Giga 1000Mpbs internet plan and you’ll get the first 6 months totally FREE. You’ll also benefit from a free TV stream and our free Smart Wi-Fi Starter Kit for an extended and uninterrupted Wi-Fi signal in every corner of your home.

Get the Giga offer

Discover all about our Mix & Match Home Pack

Smart Hub internet device

Stay connected no matter what with Smart Hub

With just €59 one-time fee, you can get the Smart Hub installed and forget about being stranded with no internet ever again – the 4.5G network will kick in the minute there’s an issue with your home line.

Now available with free express delivery so that you can get connected right away. Just let us know your preference when we get in touch.

Internet At Home icon orange
Same-day connection guarantee

The Smart Hub is ready to go the minute you receive it.

Other Hardware icon orange
Always stay connected no matter what

The 4.5G network will kick in if there’s a fault on your line.

Orange circle with different devices

What are the TV content options?

Take control of your TV experience with our TV Streams and boost your entertainment further with one or more of our TV Passes.

TV Streams

Watch your favourite channels on one device at a time, free with a Home Pack

Watch simultaneously on several devices for just €5.99/month per stream

TV Passes

Choose between our Movies & Series Pass, Sports Pass and Entertainment Pass

Each Pass is available at just €5.99/month per Pass

Here's what our customers have to say about our services

Old woman sitting on the sofa watching tv
Anna

“With nothing interesting to watch on TV, my TV set was reduced to an unused decorative accessory until I discovered GO TV.”

Read more…

Man looking at his laptop
Mark

“As a professional day trader, my greatest nightmare is losing my connectivity. But with Fibre & Smart Hub, I’m always connected.”

Read more…

FAQs

Who is eligible for the 6 months free internet offer?

The offer is available to all new customers, as well as existing Home Pack customers who are not already subscribed to our Giga plan. If you are an existing customer and would like to upgrade to our Giga offer, all you need to do is sign a new 24-month agreement.

How can I try the Mix & Match Home Pack?

The Mix & Match Home Pack enables you to create a bespoke package for your home that includes internet, as well as optional TV, landline and mobile. To give the Mix & Match Home Pack a go, you need to first apply for the service. To do so:

  1. Head over to our Home Pack Wizard where you can customize your Mix & Match Home Pack to your liking.
  2. Start off by entering your postcode to check the speed available in your area.
  3. Follow the steps by either selecting the optional TV, landline and mobile or skip to view the order summary.
  4. Once you have reviewed it, click on ‘Continue to checkout’.
  5. Here, you’ll have to fill in the form with your details.
  6. We will then contact you back to finalise the details of your order and set an appointment for your installation.

Remember that you can Try & Buy the Home Pack for the first 30 days and if you’re not satisfied, you can stop the service at no extra cost.

Can I change my internet plan after the 6 months free Giga offer ends?

You can enjoy our Giga 1000Mbps plan, which gives you super-fast internet for free for the first 6 months, however, this special deal is only available with a 24-month contract. After the offer is over, you will pay €40.99/month for the rest of the contract.

Just keep in mind that if you do not set up Direct Debit, you will be billed €1/month for the duration of the 6 months.

How does the "Refer a friend for €25 credit" offer work?

For every new user who signs up for a GO Internet connection or a Freedom mobile plan, both you and your friends will receive a €25 discount!

It’s easy – just share your GO account number with your friends, and you can all enjoy the benefits. See our Refer a friend offer for more details and steps for you and your friends.

What is a TV pass?

Our basic Start TV plan gives you access to 20 top local and Italian channels, plus exclusive content on Tokis, featuring some of the best Maltese productions. Want to take your TV viewing experience to the next level? Check out our TV Passes.

Choose one or all of the following TV Passes to enhance your entertainment options:

Sports TV Pass: Dive into the action with unlimited access to all 8 HD TSN channels. Enjoy every game, match and major sporting event, from football and motorsports to tennis, UFC and beyond.

Movies & Series TV Pass: Perfect for movie buffs and series addicts, this pass gives you access to blockbuster films and a vast catalogue of binge-worthy TV series, along with the Fox and Fox Life channels.

Entertainment TV Pass: Love variety? This pass offers a great range of TV shows for the whole family, brought to you by popular channels like the Food Network, Disney Junior, HGTV, SKY News and more.

You can add a TV Pass to your standalone Start TV plan or your existing plan at any time. And best of all, you can add or remove these passes whenever you like, without any penalties or additional costs.

What is the Home Pack Community?

The Home Pack community is an add-on benefit for your mobile service. This added perk is provided to those subscribed to Freedom Plans, Smart Plans, a Smart Plus plan and Play plans, who are also subscribed to a Home Pack.

When forming part of a Home Pack community, you get to enjoy free unlimited calls to other community members, as well as the main Home Pack landline number when in Malta. You are also eligible for other benefits based on the mobile plan you are registered to.

After activating the Home Pack community via SMS, you can add 4 other GO mobile numbers to the community, giving each member the same Home Pack community benefits.

How can I order online?

Ordering the products you want online is the ideal solution if you would like to avoid lengthy queues at our retail outlets and get what you need from the comfort of your home.

Once you’ve browsed through the website and located the product you would like to purchase, typically there will be button urging you to either Submit or Order now. When you click on this button, you will be directed to an order form where you will need to fill in all the necessary details. After you’ve clicked on the ‘Submit’ button, we will get in touch with you as soon as possible to finalise the order and get you up and running.

What are the charges to get my Home Pack services installed?

When you apply for a Home Pack on a 24-month agreement, you will get:

  • Free landline installation
  • Free internet installation
  • Free installation of your TV boxes, up to two boxes (€30 per outlet thereafter)

If you apply for your Home Pack without an agreement, the charges for the installations are:

  • €75 for the landline service
  • €30 per outlet for the TV service
What should I do if I want internet in my second residence?

If you are already subscribed to one of our Home Pack plans at your primary residence, you can get an extension by applying for a “Second Residence” service at one of our retail outlets.

With the Second Residence package, you’ll get the same service you currently have at your primary residence. Having said that, since the landline service cannot be moved from one residence to another, whilst remaining active in the first residence, a new landline number will be provided to you.

When you apply for a Second Residence service, you can opt to either install the service yourself or have one of our technicians do that for you.

Once everything is connected, you will be able to surf the web and stream the same channels you’re used to at home.

You can also choose to pause and resume your Second Residence service any time you want, for a maximum of 12 months, at a fee of €25 each time you pause the service. When the service is paused, the Second Residence’s landline still remains active with any add-ons you might have and you will still be billed.