COVID-19
Your Home Pack Community
The Home Pack mobile community is available to customers subscribed to Top-up and Pay Monthly plans compatible with Home Pack. Once the Home Pack mobile community is activated, each member in the community will benefit from various benefits according to the members’ tariffs.
Freedom Plans
Double data & monthly discount
(Free minutes are already included in these plans. Discount varies by plan.)
Smart Plans
Double data
(Free minutes are already included in these plans.)
Smart+
Double data
(Free minutes are already included in this plan.)
GO Play
Double data
(Free minutes to 5 chosen numbers are already included in this plan.)
STEP 1: Activate your mobile community
Send a free SMS to 50700280 with your GO phone number and your subscription number. Your subscription number starts with a ‘P’ or ‘0’ and can be found on the first page of your Home Pack agreement.
At this point you can already benefit from using your free minutes when calling your GO fixed phone number from your GO mobile number.
* Please note that you must separate your phone number from your subscription number (Contract Ref. number) with a single space. Do not enter the two numbers on separate lines as you may encounter an error.
STEP 2: Add numbers to your mobile community
You can activate up to 3 GO mobile numbers in your community and benefit from Unlimited mobile minutes each, that can be used to call each other whilst in Malta only. Send a free SMS to 50700281 with your chosen 3 GO mobile numbers. Each number needs to be sent in a separate SMS. Each GO mobile customer you decide to add to your Mobile Community will receive an SMS advising of your invitation. Those who accept your invitation will automatically start forming part of your Home Pack Mobile Community and will receive their individual free monthly minute bundle..
Managing your community
- To check your balance: send a blank SMS to 50700285 to check the remaining free minute balance.
- To remove numbers from your community: send an SMS to 50700283 with the GO mobile number. This SMS is charged at €0.05.
- To leave the community: send a blank SMS to 50700282 at no charge.
- To add new numbers to your community: send an SMS to 50700281, including the mobile number you wish to add, at a charge of €1.16.
- To identify community members: Member: send an SMS with the number to 50700284 at a charge of €0.05. Owner: send a blank SMS to 50700284 at a charge of €0.05.