It’s pretty simple to keep your mobile number and switch from your current provider to GO. Just choose the plan that fits you best, and fill in the form. Our agents will get back to you to set everything up. Welcome on board.

Not sure which plan suits you best? Don’t worry. Send us an SMS with the words ‘Switch Me ‘to 79797911, and one of our agents will get back to you within 48 hours. Alternatively, you can visit one of our outlets or exclusive resellers with your identification document, where an agent would be happy to help you.

If you are switching from a top-up plan, remember to contact your previous provider within 15 days to request a refund of your remaining balance after successfully transferring your service. An administration fee might apply when requesting a refund of your remaining credit balance from your previous provider.

When you’re on a GO mobile plan, we’ve got your back with a complimentary 5G connection. Yep, you read that right – it’s included in all of our mobile plans for free.

Now, let’s get you soaring on 5G. Here’s what you need to do:

Device Compatibility: First things first, ensure your phone is 5G compatible. This means it’s ready to handle the amazing network speed.

5G Settings: If your device is indeed 5G compatible, make sure your 5G settings are all set up. It’s easy – just head over to the “Set Up Your Mobile Device Page“. Scroll down to find either “How to set up 5G on Android Devices” or “How to set up 5G on Apple Devices with iOS16”. Follow the simple steps that match your device.

Over the past few years, the amount of data each customer uses has increased, all thanks to the amazing rise in video traffic and cloud computing. At the same time, mobile devices have become our go-to for enjoying media and entertainment.

And now, with 5G, there are several wonderful benefits compared to its earlier versions:

Super Speeds: 5G gives you faster download speeds, smoother streaming of HD videos, and quicker loading times for websites and apps.

Reduced Delay: When your data is sent or received, it happens much faster, which is really important for apps needing instant responses like online gaming.

More Capacity: 5G can handle lots more devices at once. So, you can easily use your mobile as a hotspot when you need it, without any loss in quality.

Data Boom is a feature which automatically gives extra data to those who form part of a Home Pack Community or are subscribed to Auto Top-Up. All you need to do is subscribe to Auto Top-Up from the GO app or become part of your family or friend’s Home Pack Community. You don’t need to be the owner of a Home Pack to benefit, as long as you are added as a community member.

Just bear in mind that this feature is only available for all GO Smart, Smart Plus and pre-paid Play Plan bundles when in a Home Pack Community and GO Smart and Play Plan bundles if subscribed to Auto Top-up.