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Got a question? Confused about something?
Our support section features a wealth of information
you can go through whenever a problem crops up.
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FAQs
It’s simple – just select your preferred Monthly plan online, fill in the form and we will send you the documents to switch over the service.
You could also visit our retail outlets with your ID, if you prefer.
You can fill out the form or visit one of our retail stores and one of our agents will guide you on how you can switch to Smart Plus.
All you need is a 5G-compatible device. To confirm whether your device is 5G compatible, check the device’s specifications.
Our 5G is fibre-connected and is considered the fastest service available in Malta. It is provided to our customers on all of our mobile plans for free.
With GO Easy Buy you can get the smartphone or tablet you love in monthly repayments over 36 months at 0% interest. And as an added bonus, we’re also offering a 3-year warranty on your chosen device.
To purchase your device with Easy Buy:
- Choose your desired smartphone or tablet and customise your Freedom mobile plan to your needs.
- Once you have confirmed your order, we will let you know when the device is ready for pickup from one of our GO outlets of your choice.
For more information, check out the GO Easy Buy Terms & Conditions.