From your mobile numbers to your bills, top-ups and bundles, you can now manage these anytime, anywhere thanks to our intuitive app or our mobile-friendly web interface. With a simple registration, easy access to bills and extra-secure login.
You also get to enjoy a shared experience since you can use the same logins for both the GO app and MyGO, making everything easier to use.
Link and view your bills online
Settle bills directly online whenever you want
View your payment history details
View your services and easily switch between them
View remaining data, calls and SMS
Get more bundles for your mobile service
Add saved cards for instant payments across MyGO & GO app
Top up friends or family with GO numbers
Manage your Direct Debit Mandate – set up and manage your Direct Debit Mandate for all your linked billing accounts in a few simple steps.
Check your Internet connection – check and report your internet connection anytime, anywhere, with no hassle.
Manage your GO TV app logins – with just a few simple steps.
Control your settings – for a range of things including your bills, roaming and much more.
Set your Auto Top-up preferences – so that your top-up will recur automatically according to your selected criteria. You can either set the rule for whenever your balance reaches a certain number or on a certain day of the month. You’ll also benefit from extra data on your Smart, Dis or Double Dat plan when activating Auto Top-Up from the GO app.
Manage GO Secure Net – and put your mind at rest that your family will be safe online. You can switch between the parental controls and basic security controls once your kids are fast asleep right from the GO app.
Change your plan – switch to our GO Play Plan, specifically designed for those under 27 and benefit from up to 40GB. Just make sure your mobile is linked to the GO app and registered, and then follow these steps.
Register your mobile service – and enjoy total control of your service. Just link it to the GO app via SMS verification. Need help? Follow these steps.
Benefit from exclusive offers – get a 10GB data bundle for free the minute you download the GO app, while you can also get 10GB for €1 on our Pay As You GO plans through the app.
With both MyGO and the GO app you can manage your services, bills, accounts and do so much more, wherever and whenever. What’s more, MyGO and the GO app share the same login details, which means that if you already have a MyGO account, all you need to do is enter your email address and password in the GO app to log in.
If you don’t already have an account, simply create one from MyGO or the GO app.
Visit MyGO and follow one of the videos below, depending on whether your billing account is set on e-billing or if you receive printed bills.
You also have the option to skip the linking of your mobile service and your billing account/s.
Since your login email is linked to your MyGO account, you are unable to change it to a different email.
Having said that, if your email has been compromised or you wish to change it for personal reasons, get in touch with on WhatsApp, Facebook Messenger or Live Chat as soon as possible. We’ll proceed with deleting your MyGO account and then create a new one using your preferred email.
Setting Auto Top-up is easy!
There are various reasons as to why you are not able to view all the features available in the GO app. Some of these may include:
If your mobile service and billing account aren’t linked, take a look at our frequently asked questions for guidance on how to link them to the GO app.
However, if your mobile service and billing account are linked, and you are still missing some features, try updating the GO app from the Play Store or App Store. If the problem persists, don’t hesitate to reach out to our customer care support team on WhatsApp, Facebook Messenger or Live Chat. We’ll be happy to assist you in any way we can.
Whether you are on a top-up plan or on a pay monthly plan, you can check your remaining bundle balance by logging into the GO app or MyGO. Once you log in, you’ll see that your mobile service is linked to the MyGO account, and you’ll be able to view the remaining bundle balance on the Home page.
Here, you can also see the expiry date of each bundle and what is included with each one (e.g. local/EU data).
If you have more than one mobile service linked to your MyGO or GO app account and you would like to review the bundles on that specific number, just select it from the drop-down menu if viewing on MyGO or by selecting ‘All services’ on the GO app.
If you do not have any active bundles on your mobile service, you will not see any bundles on this screen. Having said that, you can opt to get a bundle from the “Boost bundles” button.
You can also see this if your mobile account number is linked to your MyGO or GO app account.
If you do not have any bundles subscribed for that particular mobile number, that area will be empty.
Once you are all set up, you can manage your bills as follows: