Manage all your GO mobile services and accounts from one, mobile-friendly interface. With a simple registration, easy access to bills and extra-secure login.
Manage your accounts & services
Link all of your GO accounts and services in just a few steps.
Manage your mobile bundles
Keep track of all your bundles with the same controls as the GO app!
The GO app and MyGO share the same logins, making everything easier to use.
Manage your Direct Debit Mandate
Set up and manage your Direct Debit Mandate for all your linked billing accounts in a few simple steps. Find out more here.
Settle your bills and top up any GO mobile service on the go, with our saved card feature.
Check your Internet connection
Check and report your internet connection anytime, anywhere, with no hassles
Settle bills directly online
View your payment history details
View your services and easily switch between them
Control your settings on bills, roaming and much more
Check and report your internet connection
Log into your MyGO account and select ‘View & Pay my Bills’, select the account you would like to set with e-billing and then select ‘Email Bill Notification’ from the settings tab to fill in the required details. You can create a MyGO account by following instructions in this MyGO pdf guide or these two videos:
Once you are all set up, you can manage your bills as follows:
You can check your bundle balance by logging into MyGO or the GO app. Once you log in, and your mobile service is linked, the first thing you will see on the home page is the bundle balance. Here you will also be notified on the expiry date for each bundle. If you click on the three dots next to each bundle, you will see what the bundle refers to (example local/EU data).
If you have more than one mobile service linked to your MyGO or GO app account, you would need to select the mobile number you wish to check from the drop-down menu if viewing on MyGO, or by selecting ‘All services’ on the GO app.
You can also see this if your mobile account number is linked to your MyGO or GO app account.
If you do not have any bundles subscribed for that particular mobile number, that area will be empty.
If you used different forms of identification (such as ID, passport or C-Reg) when registering for your different accounts, our system would not be able to recognise that these identifications belong to the same person.
For security reasons, MyGO lets you only link accounts when all accounts pertain to the same identification. The best way to resolve this is by visiting one of our retail outlets and having all your identities changed to one that will represent you in our systems.
Since you can only link accounts using one identification number, you cannot add accounts which belong to other people to your MyGO account. If you wish to pay a bill for other persons, you can still do so from our website.