How do I manage my payment methods?

You can manage your payment methods from MyGO or the GO app. This gives you the freedom to add, change or delete any linked bank accounts to your MyGO / GO app account. Any change done on MyGO will be reflected in the GO app, and vice versa. MyGO and the GO app do not store your card details but only a token which represents your card details. By this, your card details always remain safe.

MyGO

You can add, change or remove banking cards by:

1. Clicking on Settings in the Menu bar

2. Clicking on Payment methods in the side bar

To add a new bank card, click on the “Add new card” button. A pop-up will appear, where you can enter your bank card details.

You will then get a confirmation message that the card details have been saved.

You can also delete a card, or set a card as default payment for the MyGO and app portal.

This page can be accessed whilst performing a payment or a top-up.

 

GO app

1. Click on More, in the menu bar at the bottom of the screen and you will find ‘Payment methods’ as one of the options

2. A new screen will appear, and click the ‘Add new card’ button

3. Here you are able to enter your bank card details. Once you click on ‘Submit secure payment and the card is confirmed, you will see a confirmation message.

                         

You can also delete a card, or set a card as default payment for the MyGO and app portal.

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