How do I manage my Home Pack Community?

If the Home Pack Community was first created with your number, then this means that you are the primary number of your community and can fully manage your Home Pack community members.

How to set up your Home Pack community:
Send an SMS to 50700280 with your landline (starting with 21xxxxxx) and your Home Pack contract number (O/Pxxxxxxxxxx). Both your landline and contract number can be found on your contract, your bill or on MyGO. To find this information on MyGO, click on Settings at the top menu, then click on ‘Manage billing accounts.’ Once you’ve received a confirmation SMS, you can start adding members to your community by sending their GO mobile number to 50700281. Once they are successfully added to your community, you will all receive a confirmation SMS.

Adding a community member: To add members to your community, send their GO mobile numbers to 50700281. The members you’ve added to your community will receive a confirmation via SMS and once they accept, you will both receive a notification that a member has been added to your community.

Removing a community member: Send an SMS to 50700283 with the GO mobile number you wish to remove from the community. Just bear in mind that you will be charged €0.05 for doing so. The owner of that mobile number will receive an SMS informing them that they are no longer part of your Home Pack community.

Identifying community members: You can only check who is in your community if you have created your Home Pack Community yourself. If that’s the case, all you need to do is send a blank SMS to 50700284 and you will receive the list of mobile numbers via SMS. You will be charged €0.05 for this message.

Replacing a community member: To replace a community member send the GO mobile number you wish to remove to 50700283. You will be charged €0.05 for this SMS. Next, send the GO mobile number you wish to add to 50700281. You will be charged €1.16 for this message. The owner of that mobile number will receive an SMS inviting them to the community. Once they accept the invitation, you will both receive an SMS confirming that the member has been added.