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Freedom Play plan Terms & Conditions Easy Buy Terms & Conditions
Why get a Freedom Play plan
Get a Home Pack Community discount
Get a €5 monthly discount on your plan if you are part of a Home Pack Community (discount applied to price).
Get a phone with 0% interest
Make the latest smartphone yours & pay in monthly instalments. Optional & subject to certain criteria.
Ride with Uber & get a discount
We’re offering all our Play customers a 50% discount on their Uber rides, twice a month, every month.
Ride with Uber & get a 50% discount - twice a month, every month
Calling all GO Play plan customers. We’ll send you a promo code via SMS every beginning of the month, entitling you to two rides at a 50% discount (up to €12 discount per ride or €24 per month).
To redeem your promo code just follow these steps:
Open your Uber app or download from the App Store or Google Play Store. Create or login to your Uber account.
Select the Account tab at the bottom of the screen and then select Wallet.
Scroll down to Promotions and select Add promo code.
Next, insert the promo code and select add.
Need to check which mobile plan you're on?
The easiest way to check your plan is through the GO app. From your home screen, click on ‘Manage services’ as shown in the image. If you see ‘Pay as you GO Play’, you’re on a Play plan and you can add a DIS or Double DAT bundle for 4 weeks through the GO app.
If you only see ‘Pay as you GO’, you’re on our base plan, which means you can either activate one of our Smart bundles. If you don’t have the GO app, you can download it for iOS and Android on the links below:
FAQs
Anyone who is 27 years old or younger is eligible to apply for the Play plan, being either new or existing prepaid customer.
All you need to do to apply is download our GO app and link your prepaid mobile service. When you click on “Manage Service” for that particular mobile number, you will find a “Switch to Play” button. Once you tap on it, you will be applying for the Play plan. You will receive an SMS once the switch has been completed.
You can also visit one of our retail outlets to apply, however if you are under the age of 18 years you will need to have a parent or guardian with you.
Data Boom is a feature which automatically gives extra data to those who form part of a Home Pack Community or are subscribed to Auto Top-Up. All you need to do is subscribe to Auto Top-Up from the GO app or become part of your family or friend’s Home Pack Community. You don’t need to be the owner of a Home Pack to benefit, as long as you are added as a community member.
Just bear in mind that this feature is only available for all GO Smart, Smart Plus and pre-paid Play Plan bundles when in a Home Pack Community and GO Smart and Play Plan bundles if subscribed to Auto Top-up.
If you are 27 years old or younger and already a GO prepaid customer, the easiest and fastest way to sign up is from the GO app. You can find this option in the “Manage Service” for the particular mobile service, and then tap on a few buttons. You will receive a notification when the change is done.
You can also apply by filling a form on our website or visiting one of our outlets, where you will need to provide a document such as ID card / passport to verify your age or by calling us on 80072121 (if you are already a GO subscriber).
Each time you top up with €10 or more when you are on a Play plan, you will get 500MB of data as well as unlimited calls and SMS towards 5 mobile numbers of your choice! These mobile numbers can be on any local network, and all you need to do is adding your selected numbers to your list once.
Adding a mobile number: Send an SMS to 16419 with “A” and the mobile number you want to add (A 79XXXXXX). Once you receive a successful confirmation SMS, start benefitting from the free rewards after topping up.
Removing a mobile number: Send an SMS to 16419 with “R” and the mobile number you want to remove (R 79XXXXXX). After receiving a successful confirmation SMS, you can add another mobile number. Please note that there is a €2 charge when replacing a mobile number from your list.
Viewing your current friends and family: Send an SMS with “L” to 16419, and you will receive an SMS back
The Home Pack community is an add-on benefit for your mobile service. This added perk is provided to those subscribed to Freedom Plans, Smart Plans, a Smart Plus plan and Play plans, who are also subscribed to a Home Pack.
When forming part of a Home Pack community, you get to enjoy free unlimited calls to other community members, as well as the main Home Pack landline number when in Malta. You are also eligible for other benefits based on the mobile plan you are registered to.
After activating the Home Pack community via SMS, you can add 4 other GO mobile numbers to the community, giving each member the same Home Pack community benefits.