Skip to main content

What is GO Easy eSIM?

GO Easy eSIM makes it easy to move your GO mobile service to an eSIM on a compatible phone. Whether you’re moving to a new phone or switching from a physical SIM on your current phone, you can keep your existing GO mobile number without needing a replacement physical SIM.

Choose the transfer that's right for you

With GO Easy eSIM, you can move your GO mobile service to an eSIM in three different ways.

eSIM webcard

Transfer your GO eSIM, along with your existing mobile number, from your old compatible phone to your new one.

Webcard eSIM

Move your GO mobile service from the physical SIM in your old phone to an eSIM on your new compatible phone.

Webcard physical esim

Convert your existing GO physical SIM to an eSIM on the same compatible phone, without changing your mobile number.

Benefits of transferring your eSIM

Mobile icon orange
Keep your number

Move your existing GO mobile service to eSIM while keeping the same mobile number.

Connect icon orange
Go digital

Switch from a physical SIM to an eSIM and manage your mobile service digitally.

Orange eSIM icon
No SIM swapping

Move your service digitally without having to remove or insert a physical SIM card.

Orange thumbs up icon
Easier phone upgrades

Transfer your GO mobile service when setting up your new compatible phone for a smoother upgrade.

Before you start

Make sure you have the following ready before transferring your GO mobile service to eSIM:

Number one on an orange circle
Your new compatible phone
Number 2 on an orange circle
The latest software update
Number three on an orange circle
An active GO mobile service
Number 4 on an orange circle
Your old phone to complete the transfer

Transfer your service

Follow the steps below to transfer your GO mobile service to your new iPhone, regardless of whether you’re transferring an existing eSIM or switching from a physical SIM.

The screens show you what to do on each device. Look out for the labels indicating whether a step needs to be completed on your old iPhone or your new iPhone.

Keep your old and new iPhones close to each other throughout the process. Also, make sure that:

✓ Your old iPhone has a passcode enabled ✓ At least one iPhone is signed in to your Apple Account ✓ Both iPhones are connected to Wi-Fi ✓ Bluetooth is turned ON on both devices

On your iPhone

Step 1 login details

Step 1 login details

Step 1 login details

On your Samsung

Step 1 login details

Step 1 login details

Step 1 login details

FAQs

What is GO Easy eSIM?

GO Easy eSIM allows eligible GO customers to move their mobile service to an eSIM on a compatible phone. Depending on your situation, you can transfer from eSIM to eSIM, from a physical SIM to an eSIM on a new phone or from a physical SIM to an eSIM on the same phone.

Can I transfer my GO number to a new phone with GO Easy eSIM?

Yes, if your new phone is compatible, you can transfer your existing GO mobile service from either an eSIM or physical SIM to an eSIM on your new phone.

Can I switch from a physical SIM to an eSIM without changing my phone?

Yes, if your phone is compatible, GO Easy eSIM allows you to move your GO mobile service from a physical SIM to an eSIM on the same phone.

Will I keep my existing GO mobile number?

Yes, your existing GO mobile number stays the same when you transfer your service.

Do I need my old phone for GO Easy eSIM?

This depends on the type of transfer you’re completing. Your previous phone may be required when transferring your service to a new phone.

Which phones support GO Easy eSIM?

eSIM Transfer will be introduced on selected compatible devices and software versions, with support expanding over time.

  • Apple: Compatible with iPhone 11 and later, excluding iPhone SE (3rd generation), once upgraded to the latest iOS software.
  • Samsung: Support will follow the One UI 9 update, starting with the Samsung Galaxy Z Flip8, Z Fold8, S24 family, S25 family, S26 family, A37, A57 and gradually expanding to more devices.
  • Other Android phones: Support will gradually expand to other compatible Android devices, with availability varying by brand, model and software version.

Make sure your phone has the required software update installed before starting your transfer.