Plug’n’GO is designed to keep things simple and seamless. It features a Smart Hub modem that connects directly to GO’s powerful 4.5G network, ensuring you have a reliable and steady internet connection from the moment you power it up. There’s no need for complex installations or waiting for a technician – just plug it into any power outlet and you’re all set. It’s intended for use in one fixed location, making it a great solution for your home or holiday spot. Simply set it up once and enjoy instant, stable internet right where you need it.

Ordering your Plug’n’GO online couldn’t be easier. Skip the queues at our retail outlets by clicking the orange button on our page. From there, you’ll be guided to fill out a simple form where you can choose the data plan that best fits your needs. Just enter your details, and we’ll be on our way to getting you connected quickly. Plus, if you’re in a hurry, select the express delivery option for an additional fee and your Plug’n’GO could be at your doorstep in just a few hours. If you choose standard delivery, rest assured, we’ll contact you within 1-2 days to finalise everything.

With our Try & Buy option for Plug’n’GO, you get a full 30 days to experience your chosen plan. If, during this period, you find that the plan doesn’t meet your needs, you can easily cancel the subscription. This means you won’t be tied down to the usual 24-month commitment, giving you the freedom and flexibility to choose what’s best for you.

Kindly note that Try & Buy is only available to new customers and does not apply to renewals.

Plug’n’GO is our hassle-free internet package that provides an uninterrupted 24/7 connection using the Smart Hub modem, which connects directly to our advanced 4.5G network. There’s no need for a fixed line or complex installation – just choose from our two data options and you’re all set. It’s intended for use in one fixed location, making it a great solution for your home or holiday spot. Simply set it up once, and enjoy instant, stable internet right where you need it.

On the other hand, the Smart Hub can also serve as a reliable backup option for fixed internet services, since it automatically activates to keep you online whenever there’s an issue with your main internet line, ensuring you always stay connected.

Yes, the one-time activation fee is partly refundable when you subscribe to Plug’n’GO and choose the no-commitment option. This fee is divided into two parts:

• €25: covers the one-time activation and is non-refundable
• €50: we understand that your internet needs may evolve, so if you decide to switch to another internet service with a 24-month subscription or need to terminate the service, we’ve got you covered. You’ll receive a €50 refund within 1 year from the subscription date of the service.

When you order your Plug’n’GO online, standard delivery is included at no extra cost and your new connection will be at your doorstep within a few days. But if you’re eager to get online sooner, you can opt for our express delivery service for just €10. Exclusive to Malta, this premium service ensures your order arrives in just a few hours when placed between 8:30 and 16:30 from Monday to Friday or on Saturdays until 12:00. Orders placed after 16:30 from Monday to Saturday, as well as on Sundays and public holidays, will be delivered on the next business day.