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Internet and Fixed line
I am in the process to renovate or demolish a building / part of the building and GO’s wirings are in the way. What can I do?
I came across GO’s property (inspection boxes, distribution points, dangerous cables, hanging cables) which need some attention. Where can I report this?
How do I set up the GO Smart Wi-Fi Starter Kit?
Can I keep using the same network name on GO Smart Wi-Fi as on my original Wi-Fi network?
Can I purchase a GO Smart Wi-Fi system if my service is provided by another network provider?
Will my Wi-Fi stay connected if I move to another room on Smart Wi-Fi?
Can I use GO Smart Wi-Fi Pods with any modem?
What is the Same Day Internet service?
How does Try & Buy work for Plug’N’GO?
What’s the difference between Plug’n’GO and Smart Hub?
How does Plug’n’GO work?
Why do I get different results when I test internet speed with a cable connection instead of a Wi-Fi connection?
How can I check my internet speed?
Why isn’t my speed test showing me the correct speed of my internet package?
What do I do if I move house?
What are the rates applicable for mobile usage whilst I am roaming abroad?
How do I set up a second residence?
How do I change the owner of a fixed service?
Why do I have noise on my phone line?
Why do I have no dial tone?
Why am I getting slow internet speeds?
How do I change my Wi-Fi network name and/or password?
How can I change the modem Wi-Fi channel?
How can I improve my Wi-Fi signal?
How does my Wi-Fi work?
How do I set up my internet connection?
Installation – what needs to be done?