How do I activate/deactivate my mobile add-on?

As a Freedom Plan or Freedom Play plan customer, you can get or remove one of our three available mobile add-ons at any point in time during your contract. These add-ons include:

  • Unlimited minutes & SMS to all local, EU and UK numbers and whilst roaming in the EU at €10 per month
  • 60 minutes and 60 SMS to all countries across the globe at €5 per month
  • GO Secure Net at €0.99c per month

If you wish to activate or remove these add-ons from your service, just fill in this form and we’ll take care of the rest.