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Fixed phone line Schedule of Charges (Residential) before 27th August 2015

If you signed your contract after the 27th of August, kindly refer to the new schedule of charges through this link: Residential Fixed Voice Schedule of Charges.

 

Rates are inclusive of 18% VAT

Telephone Lines

Talk Residential (Postpaid) Installation Charge €54.96
Talk Anytime Residential (Postpaid) Installation Charge €54.96
EasyLine Residential (Prepaid) Installation Charge €54.96

Details about ISDN, Temporary lines and subsidized lines are available in their respective price lists.

 

One-Time Charges

Fault Rectification, Additional Extensions or Extension Installation
Service Call  €15.00
Extension Kit Telephone    €10.75

 

Disconnection Charges

Charge for each separate continuous period of disconnection  €8.25

 

Reconnection Charge

Reconnection charge after disconnection of service for failure to abide by prescribed regulations other than disconnection for non-payment. €13.74
This charge will apply whenever :

  • Reconnection charges after disconnection of service for non-payment
  • Upon migration, an Easyline subscriber may enter into a payment program in order to settle all pending dues. A second failure by the Subscriber to pay another installment after the line has been restricted will entail a disconnection of the Easyline service.
  • Reconnection charge after disconnection
€27.49

 

Easyline Residential connection penalty Charge    €54.96
Location Portability. Fixed line location Portability from one location to another

  • Talk / Talk Anytime Residential transfer of Service
  • Easy Line Residential transfer of Service
€54.96

 

Itemised Bill

Price per printed itemised bill €2.75

 

Late Payment Penalty Charge

First penalty due to late payment. This charge will be incurred if clients do not pay their telephone bill. This charge will show on the first bill which shows arrears. If 10 days after the payment due date of the first bill which shows arrears, payment of arrears is not settled in full, interest at 8% per annum will commence and continue until payment is settled. €2..33

Details about Telecare, special needs devices and Star Services are available in their respective price list.

 

Residential Rent and Applicable Standard Local Call Charges

Talk

Monthly rent at €7

Calls to Local Fixed Networks Calls to Local Mobile Networks Calls to 1182
Monday to Friday including Public Holidays Saturday & Sunday Monday to Sunday Monday to Sunday
Off-Peak Time

(6a.m. – 8a.m.)

 

 

Peak Time

(8a.m. – 6p.m.)

 

 

Night Time

(6p.m. – 6a.m.)

 

 

Off-Peak Time

(6a.m. – 6p.m.)

 

 

Night Time

(6p.m. – 6a.m.)

 

 

Every 15 seconds

 

 

 

Per Call

 

 

Every 10mins or

part thereof

Every 5mins or

part thereof

Every 30 mins or

part thereof

Every 10mins or

part thereof

Every 30 mins or

part thereof

(including calls to

1187 and 1189)

€0.1256 €0.1256 €0.1256 €0.1256 € 0.1256 €0.072 €0.275

Talk includes a monthly rebate of € 5.02 on calls to standard GO’s fixed telephone lines consumed during Night Time.

 

Talk Anytime Post-paid Monthly rent at €9.99

Calls to GO’s standard

fixed lines

Calls to other Local Fixed Networks Calls to Local Mobile Networks Calls to 1182
  Every minute or part thereof Every 15 seconds or part thereof
(including calls to 1187 and 1189)
Per call
€0.00 €0.035 €0.058 €0.275

 

EasyLine Resdiential Pre-paid

Calls to Local Fixed Networks Calls to Local Mobile Networks Calls to 1182
Every minute or part thereof Every minute or part thereof

(including calls to
1187 and 1189)
Per Call
€0.05 €0.25 €0.34

 

Calling Schemes (The following add-ons are only applicable for Talk Anytime telephone lines)

Monthly rental charge
LIMITLESS all Local Fixed €3
LIMITLESS GO Mobile €5
LIMITLESS all Local Mobile €15
LIMITLESS Fixed to EU, USA, CAN, AUS €8
60 Minute Bundle to Other Local Fixed Networks €1.50

 

International Call Charges

Full details about international charges can be obtained from our Residential Voice section on GO’s Website. A printed copy may also be obtained from one of GO’s Retail Outlets.

 

Issued November 2014.

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