Fixed Voice Add-On

If you signed your contract before the 27th of August 2015, kindly refer to Talk Anytime Add-on Terms and Conditions before 27th August 2015.

These terms and conditions were last updated on 5th September 2017.


A.     Your Agreement

1.      These terms and conditions are for an add-on and should be read in conjunction with the Tariff Plan’s or Bundled Plan’s terms and conditions. If anything in this document is in conflict with the Tariff Plan’s or Bundled Plan’s terms and conditions, this document will take precedence. These terms and conditions form an integral part of Your Agreement for the provision of the Service with Us.

2.      The Add-on applicable to Your Agreement is specified in the Application Form and/or Your bill where the Add-on was activated through other means. We reserve the right to stop, suspend, amend or otherwise alter this Add-on, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws. Unless otherwise stated, this will not affect the rest of Your Agreement with Us.

 

B.     Definitions

1.      ‘Residential’ means that the Premises where the Service is installed are used wholly:

a.      For residential purposes;

b.      As non-governmental organisational Premises, if We decide in Our sole discretion to allow the said non-governmental organisations to benefit from this Residential Add-on.

 

C.     The Add-on

1.      The Fixed Voice Add-on (the ‘Add-on’) is an add-on bundle to a Residential fixed voice Service provided by Us. You subscribe to this Add-on by signing an Agreement with Us.

2.      This Add-on is regulated by its terms and conditions. By subscribing to this Add-on You are agreeing to all of the terms and conditions found in the Agreement. If You do not agree to any of these terms, You should not subscribe to this Add-on.

3.      The Add-on consists of the following:

Add-on

60 Minutes Voice Bundle

All Local Fixed Add-on

GO Mobile Add-on

All Local mobile Add-on

All Local mobile Add-on

Fixed International

Add-on

a.

Monthly Fee

€1.50

€3.00

€5.00

€15.00

€5.00

€8.00

 

Included Within the Add-on

60 Minutes Voice Bundle

All Local Fixed Add-on

GO Mobile Add-on

All Local mobile Add-on

All Local mobile Add-on

Fixed International

Add-on

b.

Number of Minutes within Bundle

60

Limitless

Limitless

Limitless

Limitless

Limitless

c.

Charged

Per Minute

n/a

n/a

n/a

n/a

n/a

d.

Applicable for Calls to:

Local Fixed Numbers

Local Fixed Numbers

GO Mobile Numbers

Local Mobile Numbers

Local Mobile Numbers

International Fixed Numbers

e.

Validity

Monthly

Monthly

Monthly

Monthly

Monthly

Monthly

 

Other   

Add-on Information

60 Minutes Voice Bundle

All Local Fixed Add-on

GO Mobile Add-on

All Local mobile Add-on

All Local mobile Add-on

Fixed International Add-on

f.

Add-on Compatibility

Just Talk

Just Talk

Just Talk

Talk Anytime

Talk Anytime

Talk Anytime

Talk Anytime

Talk Anytime

Talk Talk

Talk Talk

 

 

 

 

 

 

 

 

 

 

D.     Explanation of Charges

1.      Unless otherwise stated, all charges quoted in this document are inclusive of VAT.

2.      Monthly Fee:

a.      The monthly fee is applicable unless otherwise stated in Your Agreement.

b.      The monthly fee stated in clause C.3.a recurs monthly unless You terminate the bundle.

c.      The monthly fee for the first month of subscription is charged on a pro-rata basis.

3.      Included Within The Add-on:

a.      The Add-on consists of the items specified in clauses C.3.b to C.3.e.

b.      In the case of the 60 Minutes Voice Bundle:

i.        If You subscribe to the Add-on during the month, You will be assigned the bundle on a pro-rata basis;

ii.        The calls are charged on a per minute basis. If You use up all of the minutes within the validity period, all calls will be charged at the rates specified in Your Tariff or Bundled Plan or the Schedule of Charges;

iii.        You may check the remaining minutes within Your bundle through Our online portal My GO. The balance provided may not be real-time.

c.      The Fixed International Add-on applies:

i.        For direct international calls towards normal fixed phone lines, excluding special numbers such as premium-rated or toll numbers;

ii.        When using the 1021 service;

iii.        For calls made towards EU countries, Australia, Canada and the USA.

d.      The Add-ons are renewed automatically upon expiry of the validity period set out in clause C.3.e. In the case of the 60 Minutes Voice Bundle, any remaining unused minutes will be lost upon renewal and the bundle will be reset to the value specified in clause C.3.b.

4.      Other Add-on Information:

a.      The Add-on is compatible with the Tariff Plans listed in clause C.3.f. subject that the Tariff Plan is commercially available. If You change Your Tariff plan to one that is compatible with the Add-on You are subscribed to, You will continue benefitting from the Add-on. If You change Your Tariff Plan to one that is not compatible with the Add-on, the Add-on will be terminated and You will no longer be able to benefit from it. This also applies to Tariff Plans subscribed to as part of a Bundled Plan.

5.      You may be required to pay additional charges if You opt for specific billing or payment methods. Further details are available in the Schedule of Charges.

 

E.     Other Service Information

1.      You may subscribe to a combination of Add-ons on Your Tariff Plan, but You may only subscribe to one (1) from each type of Add-on on any one particular Tariff Plan.

Other Related Terms and Conditions
The above Terms and Conditions must be read together with the following:
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