Intra Pay Monthly 60

These terms and conditions were last updated on 1st June 2017.

A.       Your Agreement

1.         These terms and conditions form an integral part of Your Agreement for the provision of the Service with Us, together with the following terms (together with any other documents referred therein), where applicable:

a.         The Application Form

b.        The Special Offer Terms and Conditions

c.         The Bundled Plan Terms and Conditions

d.        The Tariff Plan Terms and Conditions and/or Schedule of Charges

e.         The End User License Agreement (EULA)

f.          The Product Terms and Conditions

g.        The General Terms and Conditions

2.         If any of these documents conflict with one another, the terms will apply in the order of precedence set out above.

3.         The Tariff applicable to Your Agreement is specified in the Application Form.  We reserve the right to stop, suspend, amend or otherwise alter this Tariff, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws.

 

B.        The Tariff

1.         The Intra Pay Monthly 60 tariff (‘the tariff’) is a plan operated by MobIsle Communications Ltd. (‘GO’). Access to the benefits of this tariff and the services available through it are subject to the following Terms and Conditions. By subscribing to this tariff, you are agreeing to all of these Terms and Conditions, without modification. If you do not agree to these terms of use, please do not subscribe to this tariff.

2.         The tariff is available for all new and existing GO Customers. Subscription to the tariff is subject to the signing and entering into a contractual obligation.

3.         The tariff was effective between 26th November 2009 until 30th April 2013.

4.         Customers subscribing to this tariff plan shall be required to pay the monthly fee of €60 if a direct debit mandate is taken. In cases where the customer prefers not to opt for a direct debit mandate, then the customer is required to pay a total monthly access fee of €65.

5.         Customers subscribing to this tariff plan shall benefit from the following recurring monthly bundles

 

Tariff Plan

Intra Pay Monthly 60

a.

Standard Monthly Fee

€60

b.

Compatibility with GO’s Intra Company Groups

Yes

 

 

 

 

Monthly Bundles

Intra Pay Monthly 60

c.

Calls to any GO mobile number

Unlimited

d.

Calls to any GO fixed number

Unlimited

e.

From Malta: Calls to any other local and EU (zone 1 ) networks

 

While Roaming in EU (Zone1): Calls to EU (Zone1) and Malta

300 Minutes

f.

Calls to Intra Company mobile

Unlimited

g.

From Malta: SMS to any local network

 

While roaming in EU (Zone1): SMS to EU (Zone1) and Malta

Unlimited

 

 

 

 

Charges Outside the Bundle

Intra Pay Monthly 60

h.

Calls to other local fixed and mobile numbers after bundle (e) is exhausted

€0.20 Per Minute

i.

 

SMS to local mobile numbers after bundle (g) is exhausted

n/a

 

EU Roaming Charges outside the Bundle

 

j.

Calls to other EU (Zone 1) fixed and mobile

€0.20 Per Minute

k.

SMS to EU (Zone1) mobile numbers after bundle (g) is exhausted

n/a

Any customer subscribed to this tariff can check the usage within this bundle as per Clause 9 below.

6.         Calls made towards other local fixed and mobile networks after the recurring monthly bundle has been used up are charged the normal Local Dialling rates as shown in Clause 5 above.

7.         A minimum charge of €0.05 per call will apply for local calls made outside the voice bundles allocated with the tariff as per Clause 5 above. The minimum charge is applicable notwithstanding the duration of the call made.

8.         International Calls made towards EU fixed and mobile networks after the recurring monthly bundle has been used up and International Calls made towards countries outside the EU are charged with the normal International Dialling rates as shown below:

Zone

 

Fixed

Mobile

 

 

Peak

Off-Peak

Peak

Off-Peak

1

 

€0.48

€0.48

€0.83

€0.83

2

 

€0.78

€0.78

€1.13

€1.13

3

USA & Canada

€0.48

€0.48

€0.48

€0.48

Australia & New Zealand

€0.48

€0.48

€0.83

€0.83

4

 

€0.67

€0.67

€1.02

€1.02

5

 

€1.60

€1.60

€1.95

€1.95

6

 

€2.76

€2.76

€2.76

€2.76

7

 

€6.40

€6.40

€6.40

€6.40

 

 

Zone 1

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany,

Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal,

Reunion, Romania, Slovakia, Slovenia, Spain, Sweden, UK (including Guernsey, Jersey & Isle of Man)

Zone 2

Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia, Faroe Islands, Georgia, Iceland, Liechenstein,

Macedonia, Moldova, Monaco, Montenegro, Norway, Russia, Russia, San Marino, Serbia, Switzerland,

Turkey, Ukraine

Zone 3

Australia, Canada, New Zealand, USA

Zone 4

Algeria, Egypt, Israel, Libya, Morocco, Tunisia

Zone 5

China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore, Taiwan, Thailand

Zone 6

Afghanistan, Angola, Antigua & Barbuda, Argentina, Bahamas, Bahrain, Bangladesh, Barbados, Benin,

Bermuda, Botswana, Brazil, Brunei, Burkina Faso, Cameroon, Cape Verde, Cayman Islands, Chad, Chile,

Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote d’Ivoire, Cuba, Democratic Republic of Congo

Djibouti, Dominican Rep, Equatorial Guinea, Eritrea, Ethiopia, French Guiana, French Polynesia,

Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guyana,

Honduras, Iran, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lebanon, Macau,

Madagascar, Maldives, Mali, Martinique, Mauritius, Mexico, Mongolia, Myanmar, Namibia Nauru, Nepal,

Nicaragua, Niger, Nigeria, Niue, Oman, Pakistan, Palau, Panama, Paraguay, Peru, Philippines, Puerto

Rico, Qatar, Reunion Island, Sao Tome & Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone,

Solomon, Somalia, South Africa, Sri Lanka, Sudan, Swaziland, Syria, Tanzania, Togo, Tokelau, Trinidad & Tobago

UAE, Uruguay, Uzbekistan, Venezuela, Vietnam, Virgin Islands, Wallis & Fortuna, Western Samoa,

Yemen, Zambia, Zimbabwe

Zone 7

Inmarsat – Atlantic East – A, Inmarsat – Atlantic East – B, Inmarsat – Atlantic East – M, Inmarsat – Atlantic

East – Mini M, Inmarsat – Atlantic West – Mini M, Inmarsat – Indian – A, Inmarsat – Indian – B, Inmarsat –

Indian – Mini M, Inmarsat – Pacific – Mini M, Thuraya

·         In the case of post-paid (contract) customers, the prices quoted above are exclusive of 3% Excise Tax.
·         Charges quoted above are on a per minute basis and billed on a per second basis
·         The fixed line part of the charge is at BUSINESS rate
·         Peak Time: 0800 till 2000
·         Off Peak Time: 2000 till 0800 & Saturday and Sunday All Day
·         Public Holidays are considered as normal days.
·         SMS cost to international numbers outside EU (Zone1) is charged at €0.23

9.         Customers may at any time check the remaining balance of their voice minutes within the monthly bundle valid towards other local and EU networks as per Clause 5 above, by sending a blank SMS to 50700236.

10.         When querying the balance of the voice bundle as per Clause 9 above, the customer will receive an SMS indicating the number of remaining minutes in bundle, rounded to the nearest minute. In cases where the balance in bundle is below one (1) minute, the query result will return the exact balance in seconds (eg: 23 seconds remaining).

11.         Any calls or SMSes made towards special numbers or premium rated numbers will not be charged against the recurring monthly voice or SMS bundles. Charges for calls or SMSes made towards such numbers will be charged and reflected in the itemised bill accordingly.

12.         The Customer may also choose to sign a two-year Agreement (‘the Agreement’) with Direct Debit payment terms with GO for the granting of discount on phone against the purchase of a mobile phone from one of GO’s retail outlets or authorised dealers. The amount to be granted as discount on phone is as specified in the phones section on GO Website. Customers signing an Agreement are:

a.         Regulated by these Terms & Conditions together with the conditions of the Agreement for a period of two (2) years from the date of signature of the GO ‘Agreement for granting of Credit;

b.        Bound to remain subscribed to the chosen Tariff for two (2) consecutive years;

c.         Liable to reimburse GO the penalties as outlined in the Agreement if they wish to terminate their subscription to these tariffs prior to the lapse of two (2) years from the date of signing the Agreement; and

d.        Liable to reimburse GO the penalties as outlined in the Agreement if they wish to upgrade or downgrade from any one of these tariffs to a different access fee than the one applicable at the time of signing of the Agreement. A new Agreement must then be signed if so desired by the Customer and the applicable discount given according to the new Tariff level.

e.         The customer may opt to add-on a data bundle or a Blackberry service (BIS or BES) on top of his/her Pay Monthly voice subscription. Should the customer agree to tie both the voice and add-on service to the term Agreement as per clause 12 a above, GO reserves the right to grant special discounts on phones in line with Clause 12 above.

f.          GO also reserves the right, further to Clause 12 e above to grant special discounts on phones to customers agreeing to Direct Debit payment terms for the full duration of the agreement term as per 12 a above.

g.        Should any customer benefitting from special discounts as per clause 12 e above, the customer is liable to reimburse GO the penalties in accordance with Clause 12 a above.

h.         Should any customer benefitting from special discounts with Direct Debit payment terms no longer honour the Direct Debit Mandate requirement as per Clause 4 above, the customer is liable to reimburse GO the amount equivalent to the difference between the standard handset discount schemes and the special discounts.

i.          A minimum term of 1 (one) month is mandatory and should the customer still want to terminate the service/s beforehand the payment of the first access fee made in advance, as per Clause 17 (ii) below where applicable, is non-refundable.

13.         Should any Customer subscribed to this tariff, wish to terminate this subscription to downgrade to another tariff plan – be this another Pay Monthly or a Pay As You GO tariff plan – GO reserves the right to charge the Customer the applicable charge of €11.65 which could be in addition to the penalty fees the same Customer is liable to pay if s/he is benefitting from a discounted device or other incentive given as part of a term agreement, in conjunction with Clause 12 and its sub-clauses.

14.         All prices quoted in Clauses 4 and 5 above are inclusive of VAT but exclusive of 3% Excise Tax, unless otherwise stated.

15.         The maximum call duration is 60 minutes and calls will be automatically terminated when the 60 minutes have lapsed.

16.         The roaming rates for Pay Monthly tariffs, besides where stipulated above, apply as specified in GO’s website.

17.         Any roaming data usage in EU Zone 1 over and above any bundle included in these Tariff Plans as specified in B.5 above, has an automatic €50 cap. Upon connecting to a roaming data service and upon reaching €40 of roaming data usage, You will be notified via SMS that your mobile data will be stopped upon reaching €50. You will also be informed that you can Opt-out of this capping by sending OPTOUT to 50700295. This will set all your future roaming data usage as unlimited and without capping and you will be charged the standard data pay per us rate in B.4.m above. To make sure that future roaming data usage would be capped again at €50 you should send OPTIN to 50700295 at Your discretion.

18.      Any roaming data pay-per-use usage in any other country worldwide other than Zone 1, has an automatic €50 cap. Upon connecting to a roaming data service and upon reaching €40 of roaming data usage, You will be notified via SMS that your mobile data will be stopped upon reaching €50. You will also be informed that you can Opt-out of this capping by sending OPTOUT to 50700295. This will set all your future roaming data usage as unlimited and without capping. To make sure that future roaming data usage would be capped again at €50 you should send OPTIN to 50700295 at Your discretion.

19.      GO reserves the right to enforce at anytime and at its discretion:

i. That subscriptions to this tariff plan are solely based on the agreement between GO and the customer that payment for use of the services provided is done only through Direct Debit and/or Credit Card;

ii. That subscriptions to any GO service, including this tariff, are allowed only on the basis that the first access fee/monthly charge is paid in advance.

20.      GO customers wishing to subscribe to the tariff, are advised to apply to GO‘s secure e-billing service, My GO. Customers will start receiving a monthly SMS notification informing them that his/her e-bill has been issued. Customers are hereby advised that a monthly charge of €2 per invoice shall apply should the customer opt not to register for e-billing through My GO, implying that invoice is sent by post.


General GO Clauses

21.      GO mobile’s General Terms and Conditions apply. For further details, please visit GO’s website.

22.      GO reserves the right to stop, suspend, amend or otherwise alter these tariffs, the applicable charges and any benefits derived through them, as well as these Terms and Conditions, in accordance with the applicable law.

23.      GO takes your privacy seriously and is committed to managing your personal data transparently and fairly. You acknowledge and agree that GO will retain your personal data, traffic data and other related data in line with any applicable Data Retention obligations; and in the case of traffic and billing data of paid and uncontested bills for no longer than one year (the term) after the bill due is paid and settled in full. You agree that any action for contesting the bill will be solely and exclusively available during this term.

You also agree and consent that your personal data, traffic data and communications data relating to your use of the electronic communications service will be retained and processed in line with the applicable Data Protection legislation and that GO may disclose any of this:

a.         Between the subsidiaries of GO p.l.c. group and other third parties for the purpose of providing better value and services in particular on the electronic communications services or other services as might be provided by the group. The group commits to preserve all your rights as data subject at all times; and

b.        If required to do so by law or in the good faith belief that any such preservation or disclosure is reasonably necessary to comply with legal process, enforce the terms of the Agreement, respond to claims that any use of the Services violates the rights of third parties, or otherwise to protect the rights, property or personal safety of GO p.l.c. group and its subsidiaries, its users and the public.

24.      GO processes personal data in line with the Data Protection Act (2001). Personal data provided to GO will be kept in confidence and processed in order to render and/or improve the service you have requested. Personal data shall not be transferred to any third party unless requested by you or permissible according to the law. You have the right to require access to your personal data as well as the right to rectify, or, in appropriate circumstances, erase any inaccurate, incomplete or immaterial personal data processed by GO.

25.      For more information, please contact Customer Care on 146 from your GO phone, 79222146 from any other phone or visit GO Website.

 

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