Residential Fixed Voice Schedule of Charges

If you signed your contract before the 27th of August 2015, kindly refer to Fixed phone line Schedule of Charges (Residential).

These Schedule of charges were last updated on 18th July 2019.

 

SCHEDULE OF CHARGES – RESIDENTIAL FIXED VOICE

Rates are inclusive of 18% VAT

ONE-TIME INSTALLATION CHARGES
Talk/Talk Talk Residential (Post paid); €100.00
Pay As You GO fixed line Residential (Pre-Paid) €100.00
Home Talk Installation €75.00
Details about Telecare, special needs devices and Star Services are available in their respective Schedule of Charges.

 

ADDITIONAL ONE-TIME CHARGES
Fixed Voice Technical Service Charge €30.00
Extension Kit Telephone €10.75
Disconnection Charges: Charge for each separate continuous period of disconnection €8.25
Reconnection Charges:
Reconnection charge after disconnection of service for failure to abide by prescribed regulations other than disconnection for non-payment:
Reconnection charge after disconnection of service for non-payment:
Reconnection charge after disconnection:
€13.74
€27.49
€27.49
Pay As You GO fixed line Residential connection penalty charge €100.00
Relocation of fixed line from one location to another (Location Portability) €100.00
Itemised bill Free

 

LATE PAYMENT CHARGES
First payment due to late payment € 2.33
Second penalty due to late payment 8%
A charge of €2.33 will be incurred if customers do not pay their bill. This charge will show on the first bill which shows arrears. If 10 days after the payment due date of the first bill which shows arrears, payment of arrears is not settled in full, interest at 8% per annum will commence and continue until payment is settled.
Rejected Payment Charge €5.00
Details about Telecare, special needs devices and Star Services are available in their respective Schedule of Charges.

 

RESIDENTIAL RENT AND APPLICABLE STANDARD LOCAL CALL CHARGES

TALK – MONTHLY RENT AT €9.99

Calls to all local fixed lines Calls to all Local Mobile Networks Calls to 1182
(18:00 – 5:59)
Per minute
(06:00 – 17:59)
Per Minute
€0.00 €0.05c €0.23c

 

HOME TALK

 Calls to all Local Fixed Lines Calls to all Local Mobile Networks
Per minute Per minute
€0.05 €0.22c

Home Talk is included with Home Pack Bundled Plan and GO Rapid Bundled Plan.

JUST TALK – MONTHLY RENT AT €13

Calls to GO Standard Fixed Lines Calls to other Local Fixed Networks

(per minute)

Calls to GO Mobile Networks Calls to other Local Mobile Networks

Per minute

(including calls to 1187 and 1189)
Calls to 1182

Per Call

€0.00 €0.03c5 €0.00 €0.18c €0.275

Just Talk is included with Home Pack Entertainment Queen and Speed King.

TALK TALK –  MONTHLY RENT AT €12

Calls to GO Standard Fixed Lines

Calls to other Local Fixed Networks

Calls to Local Mobile Networks

Per minute (including calls to 1187 and 1189)

Calls to 1182

Per Call

€0.00

€0.00

€0.18

€0.275

Talk Talk has been discontinued and is only available to existing customers.

TALK ANYTIME –  MONTHLY RENT AT €9.99

Calls to GO Standard Fixed Lines Calls to other Local Fixed Networks

Every minute or part thereof

Calls to Local Mobile Networks

Every 15 seconds or part thereof
(including calls to 1187 and 1189)

Calls to 1182

Per Call

€0.00 €0.035 €0.058 €0.275

Talk Anytime has been discontinued and is only available to existing customers.

 

PAY AS YOU GO RESIDENTIAL  (PREPAID) –  NO MONTHLY RENT

Calls to Local Fixed Networks

Calls to Local Mobile Networks

Calls to 1182*

Every minute or part thereof

Every minute or part thereof

(including calls to 1187 and 1189)

Per Call
€0.05 €0.25 €0.34

 

EASYLINE GO Calling Card service (PREPAID) –  NO MONTHLY RENT

Calls to Local Fixed Networks

Calls to Local Mobile Networks

Calls to 1182*

Every minute or part thereof

Every minute or part thereof

(including calls to 1187 and 1189)

Per Call

€0.10

€0.50

€0.55

*Rates are applicable to contracts signed up to 6th May 2019. If you signed your contract after the 6th of May 2019, you may wish to refer to the Directory Terms of Use for up-to-date rates. These rates and Terms of Use are not part of your contract.

 

CALLING SCHEMES

Add-ons applicable with Talk Anytime only

Monthly rental charge

LIMITLESS all Local Fixed

€3

LIMITLESS GO Mobile

€5

LIMITLESS all Local Mobile

€15

LIMITLESS Fixed to EU, USA, CAN, AUS

€8

60 Minute Bundle to Other Local Fixed Networks

€1.50

 

Add-ons applicable with Home Talk only

Monthly rental charge

LIMITLESS all Local Fixed & Mobile

€3.99

LIMITLESS Fixed to EU, USA, CAN, AUS

€8

 

Add-ons applicable with Just Talk only

Monthly rental charge

LIMITLESS all Local Fixed

€3

LIMITLESS all Local Mobile

€5

LIMITLESS Fixed to EU, USA, CAN, AUS

€15

 

Add-ons applicable with Talk Talk only

Monthly rental charge

LIMITLESS all Local Mobile

€5

LIMITLESS Fixed to EU, USA, CAN, AUS

€8

 

INTERNATIONAL CALL CHARGES

Full details about international charges can be obtained here.  A printed copy may also be obtained from one of GO’s Retail Outlets.

(1) For these products, E-Billing is the default method for billing purposes. Customers are required to supply GO with a valid email address where notifications will be sent inter alia informing the customer that the bill has been issued and any other information.  It is the customer’s responsibility to inform GO of any change in his email address.  If customer opts for a printed bill sent by post to his billing address he will be charged an additional two euro (€2) per month.

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