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Residential Interactive TV Schedule of Charges

These Schedule of Charges were last updated on the 2nd October 2018.

GO INTERACTIVE TV – Residential
Schedule of Charges – Rates are inclusive of 18% VAT

Schedule of charges – Residential broadband

Rates are inclusive of 18% VAT
One-time Installation charges
Main / Summer Residence:

Standard Installation of Main GO Interactive Outlet

€ 60.00

Standard Installation of each additional GO Interactive Outlet

€ 30.00

Home Plugs – Devolo 550+ (optional)

€ 54.99

Home Plugs – Devolo 1200+ (optional)

€ 125.00

Self-Installation Kit

€20.00

Lease of Equipment *

Lease per GO Interactive TV HD Box

€ 70.00

Deposit required on Equipment

Lease of GO standard ADSL modem

€ 45.00

*Equipment remains the property of GO p.l.c
Monthly Service Charges

Main TV Outlet
Start Interactive TV

 € 10.00

Silver Interactive

€22.00

Gold Interactive including HD

€ 32.00

Silver Add-on with Duo Pack TV and Phone

€ 10.00

Gold Add-on with Duo Pack TV and Phone, Home Pack Speed King (Eur40)

€ 20.00

Gold Add-on with Home Pack – Entertainment Queen & Speed King (Eur45)

€ 10.00

Gold GO Stars and GO Box sets Add-On* €15.00
*Available with Limitless Home Pack Silver Inteactive, Home Pack Interactive Fibre Turbo, Home Pack Interactive Rapid, Home Pack Interactive Ready, Home Pack Entertainment Queen, Home Pack Speed King (Fibre)
Home Pack (1)

Home Pack Interactive (1st TV outlet)

Included

Per TV additional outlet

€ 5.00

Duo Pack 

Duo Pack Interactive TV & Phone (1st TV outlet)

Included

Per TV additional outlet

€5.00

Premium Services

Premium services are offered on a shared basis on GO Interactive TV and are additional to the subscription charges to the GO TV Service.

HD (This is only chargeable with Limitless HomePack Interactive TV)

€ 4.99

GO Stars

€ 6.99

GO Box sets ** €4.99
GO Stars and GO Box sets Combo €7.99
GO Sports Standard1

€ 7.99

GO Sports Premium2

€ 9.99

GO Sports Premium (12 month commitment)2

€ 9.99

GO Sports Premium*** (24 month commitment) 2

€ 9.99

GO Sports Premium (24 month commitment) (Available only with Home Pack Interactive Fibre Sonic)3

€ 5.00

** GO Box sets must always be subscribed to in conjution with GO Star.
*** These services are only available with Silver or Gold Interactive TV and on Home Pack Speed King.
Not applicable from the 14th Sept 2018 onwards.

2 New price applicable as from the 1st of August 2018.

Not available from the 1st of August 2018.

European Football Leagues and Tournaments on GO Sports

The following live sports rights have been acquired on an exclusive basis and are licensed to Us for a definite term as defined in the table below:

European Football Expiry of Broadcast Rights

Premier Leauge May 2019

UEFA Champions League May 2021

Serie A May 2021

Other Charges

Service Calls

€ 30.00

Relocation of Interactive TV on said premises

€ 30.00

Collection or Recovery Fees €25.00
Reconnection Fee

€15.00

Temporary change in access number

€23.87

Change of Registered Residential Subscriber

13.85

Transfer of TV service to summer residence

€60.00

Lost/stolen/damaged or unreturned GO Interactive TV HD Box

€150.00

Lost/stolen/damaged or unreturned Remote Control

€10.00

Lost/stolen/damaged or unreturned Always On Modem Speedtouch 546/706/585

€50.00

Lost/stolen/damaged or unreturned Alcatel I-010G-U ONT Device

€100.00

Lost/stolen/damaged or unreturned Technicolor TG799 modem

€90.00

Late Payment Fee (30 days past due)

€2.33

Late Payment Fee (Over 60 days past due)

Maximum allowed by law (8% per annum)

Rejected Payment charge

€5.00

Other penalty charges

 

as applicable

Legal and administrative fees

as applicable

(1) For these products, E-Billing is the default method for billing purposes. Customers are required to supply GO with a valid email address where notifications will be sent inter alia informing the customer that the bill has been issued and any other information.  It is the customer’s responsibility to inform GO of any change in his email address.  If customer opts for a printed bill sent by post to his billing address he will be charged an additional two euro (€2) per month.

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