These terms and conditions were last updated on 28th January 2022.
A. Your Agreement
- These terms and conditions are for an offer and should be read in conjunction with
the Bundled Plan’s terms and conditions. If anything in this document is in conflict
with the Bundled Plan’s terms and conditions, this document will take
precedence. These terms and conditions form an integral part of Your Agreement
for the provision of the Service with Us.
- We reserve the right to stop, suspend, amend, or otherwise alter this Offer, the applicable charges and any benefits derived through it, as well as these terms and conditions, in accordance with applicable laws. Unless otherwise stated, this will not affect the rest of Your Agreement with Us.
‘Residential’ means that the Premises where the Service is installed are
- For residential purposes;
- As non-governmental organisational Premises, if We decide in Our
sole discretion to allow the said non-governmental organisations to benefit
from the Residential Bundled Plan.
C. The Offer
- The Shareholder Discounts with Home Pack (the ‘Offer’) is an offer made
available on a Residential Bundled Plan provided by Us. This Offer is made
available to You by signing an Agreement with Us.
- This Offer is regulated by its terms and conditions. By subscribing to this Offer
You are agreeing to all of the terms and conditions found in the Agreement. If You
do not agree with any of these terms, You should not subscribe to or take-up this
- The Offer is available to Shareholders when subscribing to the Home Pack
Bundled Plan with TV as listed in clause C.3.a.,according to the amount of shares
||Home Pack – Turbo
||Home Pack – Super1
||Home Pack – Giga1
Start TV – 24
||No. of shares %
||Home Pack Turbo
||Home Pack Super
||Home Pack Giga
||100 – 1,999
||2,000 – 9,999
D. Explanation of the Offer
- The Offer applies if You install all the Services listed in the Bundled Plan within
thirty (30) days from the date when Your Application Form is accepted by Us.
- You also agree and acknowledge that; The Offer must be registered under the Shareholders name on which the Home Pack is also registered, Each Shareholder will only be entitled to The Offer once (1) per Shareholder ID card as registered with the Malta Stock Exchange.
- This Offer is available from 6th October 2021 and shall be valid until 31st April 2022 or upon the announcement of a new Offer which will supersede the Offer as advised in the Company Annual General Meeting.
- Unless otherwise stated, this Offer is not available in conjunction with any other offer.
- Once the term of the Home Pack Agreement expires or is otherwise terminated,
for any non-fault reason on the part of the Shareholder and/or user of the
service, Shareholder may be eligible to benefit from any Shareholder Loyalty
Scheme then in force. In the event that You are no longer eligible to benefit from
the Shareholder Loyalty Scheme, the standard charges shall apply on all other
services and usage as stipulated in the respective Schedule of Charges. It is the
Shareholders interest to apply for any Shareholder Loyalty Schemes available at
any given time.
- Shareholders acknowledge and agree that by subscribing to the Offer any
previous GO Shareholder discount schemes on the fixed telephony, internet or
TV will cease with immediate effect. For the avoidance of doubt, under the Offer,
Shareholders will benefit from the applicable discount/s on the Home Pack
Bundle Plan only for the duration of the Scheme subject that they remain eligible
Shareholders throughout the Term.
- GO reserves the right to verify from time to time that as per the amount of GO shares You own, You are still eligible to the Shareholder Discount You are benefiting from. For the avoidance of doubt, should the amount of GO shares You possess change in any way, GO reserves the right to remove and/or reassign the correct discounts on Home Pack as per clause C.3.b without any prior notification. The standard Home Pack Bundle charge including any add-on charges as stipulated in the Schedule of Charges shall be levied.
- You may be required to pay additional charges if You opt for specific billing
or payment methods. Further details are available in the Schedule of
E. Minimum Term
If You terminate the Bundled Plan on which this Offer is made available within the minimum term of twenty-four (24) months, You will be charged the penalty fee specified in the Bundled Plan’s terms and conditions.