Short for Voice over WiFi, instead of relying only on mobile signal, with Wi-Fi Calling your calls can go through Wi-Fi, keeping you connected even in tricky spots like indoors or basements.

Some of the benefits include:

• Better indoor coverage: perfect when mobile signal is weak but Wi-Fi is strong.
• Simple to use: works directly from your phone’s dialer, no extra app needed.
• Reliable connection: stay connected in places where the signal usually drops.

• iPhone: All iPhones are ready for Wi-Fi Calling. Just switch this feature on in your settings.
• TCL: Models TCL 505, TCL 406s and TCL 605 support Wi-Fi Calling once updated to the latest software.
• Samsung: Support is on the way. Eligible Samsung phones will get it through upcoming software updates.
• Google Pixel: Google Pixel 10, Google Pixel 10 Pro, Google Pixel 10 Pro XL, Google Pixel 10 Pro Fold, Google Pixel 9a, Google Pixel 9, Google Pixel 9 Pro, Google Pixel 9 Pro XL, Google Pixel 8a, Google Pixel 8, Google Pixel 8 Pro, Google Pixel 7 Pro, Google Pixel 7, Google Pixel 7 Pro, Google Pixel Fold, are Wi-Fi calling enabled.
• Xiaomi: Many Xiaomi Redmi and POCO devices support Wi-Fi Calling. Follow these steps to enable the feature manually.
• OnePlus: You can use Wi-Fi Calling with the OnePlus 15.

No, calls are charged the same way as if you were on the mobile network, which means that your existing plan applies.

Just four things:

• A Wi-Fi Calling-ready smartphone
• The latest software update
• A Wi-Fi connection with internet access
• Wi-Fi Calling switched on in your device’s settings

Check if your device if Wi-Fi Calling-enabled.

Follow the steps below depending on your device.

• For iPhone: Go to Settings > Mobile Service > Wi-Fi Calling > On
  If you use more than one SIM on your iPhone then select SIM > Wi-Fi Calling > On
• For Android: Go to Settings > Connections > Wi-Fi Calling > On (may vary slightly by phone)

Device compatibility can vary by manufacturer. Right now, Apple and TCL phones with the latest software updates are ready to use Wi-Fi Calling on the GO network. More brands, including Samsung and Google, will be joining soon through upcoming updates.

No, Wi-Fi Calling only works while you’re in Malta.

No worries. If your phone supports it and VoLTE is enabled and active, the call will switch to the mobile network so you don’t get cut off.

Not at all since it uses your Wi-Fi connection, not your data allowance.

Most phones show a Wi-Fi call icon in the status bar or on the call screen when Wi-Fi Calling is active.

At the moment, emergency calls to 112 are handled by the mobile network (2G/3G). This means:

• If mobile coverage is available, your emergency call will always go through the mobile network, not Wi-Fi.
• If mobile coverage is not available, the call will not connect over Wi-Fi.

In the future, emergency calls and other supplementary services will also be supported through VoLTE and Wi-Fi Calling.

If your VPN uses a local IP address, Wi-Fi Calling will work, however, if your VPN is set to a foreign IP address, it won’t connect.

Here are some steps you can take:

• Check your Wi-Fi connection
• Make sure Wi-Fi Calling is switched on
• Restart your phone

Still stuck? Our support team is happy to help. Reach out to us via WhatsApp, Facebook Messenger or Live Chat.