There are several ways to obtain an eSIM and get your profile up and running. Here are your options:

Via the GO app:

1. Click on the Services icon at the bottom of the app
2. Tap on the Mobile tab
3. Click the Get a new mobile service button
4. Choose whether you’d like a new number or to keep your existing mobile number
5. Select eSIM
6. If you’ve opted to keep your existing number, you’ll be prompted to enter it
7. Next, enter the verification code sent to you and complete SIM registration
8. Select your current mobile operator and current service
9. Tap Confirm, then sign the authorisation form allowing GO to request your mobile number from your current provider if you’re keeping your existing number
10. A confirmation screen will appear, letting you know that your order is being processed

To make things even more effortless, the GO app will automatically check whether your device is compatible.. It isn’t? No worries, order a physical SIM directly from the app and we’ll have it delivered straight to your doorstep.

You can also get an eSIM:

Online: Request to speak with an agent, who will provide you an eSIM QR code via email. Simply scan it, download your eSIM and you’re all set.
In store: Our team will guide you through the process and get you set up in no time.

Just remember to first make sure that your device is eSIM compatible.