How can I pause / resume my Second Residence service?

You can opt to pause and resume your Second Residence service any time you want, for a maximum of 12 months, at a fee of €25 each time you pause the service. When the service is paused, the Second Residence’s landline still remains active with any add-ons you might have, and you will still be billed. With that being said, you won’t incur any charges for the internet connection at your second residence until you decide to reactivate the service.

To stop or resume your Second Residence service, just fill in this form and we’ll take care of the rest.

Don’t forget to hold onto your modem while the service is paused.