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How can I set up call forwarding on my mobile?

Need your calls to ring on a different mobile number? Call forwarding lets you send incoming calls from your mobile to another mobile, perfect for when you’re busy, out of reach or using a different device.

Since call forwarding is managed directly from your mobile phone, you can set it up in just a few steps:

Using keypad

    • Unconditional (all calls)
      • Activate *21*[destination number]#
      • Cancel ##21#
    • If Busy
      • Activate *67*[destination number]#
      • Cancel ##67#
    • If No Answer (after a few rings)
      • Activate *61*[destination number]#
      • Cancel ##61#
    • If Unreachable (off or out of coverage)
      • Activate *62*[destination number]#
      • Cancel ##62#

 

Android

  • From the ‘phone’ app tap the 3 dots at the top and select ‘call settings’
  • Select ‘supplementary settings’
  • Select ‘Call forwarding’

 

iOS

  • From the ‘settings’ app select the ‘apps’ tab
  • Select ‘Phone’
  • Select ‘Call forwarding’