Let’s get you back online quickly. Here are a few things you can check:

• Check the SIM card: Make sure the SIM card is inserted correctly. You’ll find a small icon near the SIM slot showing the proper orientation.
• Try a better signal spot: Reception can vary, so try moving your Plug’n’GO closer to a window or door. Sometimes just a small change in location can make a big difference.
• Check your data balance: Reach out to us via WhatsApp, Facebook Messenger or Live Chat to confirm your data hasn’t run out.