What is the difference between linking a mobile number and an account to MyGO?

A mobile number can be registered on one person but used by another. This is particularly true in cases where a service is registered on a parent but is used by a child. For this reason, we have differentiated the mobile service’s visibility by user type.

When you verify your mobile service via an SMS verification code, you are confirming that you are the user of this mobile service and so you will be able to view your bundle balances, buy or stop bundles and view other details related to this specific mobile number.

When you link your mobile service via the billing account, you confirm that you are the signatory on the contract and so you will have access to all the bill-related settings, as well as any functionality related to a mobile service.

Follow these steps if you would like to link your mobile service via SMS verification or via a billing account.