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Residential Interactive TV Schedule of Charges before 1st July 2020
These Schedule of Charges were last updated on the 9th June 2020.
| GO Interactive TV – Residential Schedule of Charges |
|
| Rates are inclusive of 18% VAT | |
| One-time Installation charges | |
| Main / Summer Residence: |
|
| Standard Installation of Main GO Interactive Outlet |
€ 60.00 |
| Standard Installation of each additional GO Interactive Outlet |
€ 30.00 |
| Home Plugs – Devolo 550+ (optional) |
€ 54.99 |
| Home Plugs – Devolo 1200+ (optional) |
€ 125.00 |
| Self-Installation Kit |
€20.00 |
| Chromecast device – self installation only |
€42.00 |
| Lease of Equipment * |
|
| Lease per GO Interactive TV Box |
€ 70.00 |
| Deposit required on Equipment |
|
| Lease of GO standard ADSL modem |
€ 45.00 |
| *Equipment remains the property of GO p.l.c | |
| Monthly Service Charges |
|
| TV | |
| Start Interactive TV |
€ 10.00 |
| Silver Interactive |
€22.00 |
| Gold Interactive including HD |
€ 32.00 |
| Per TV additional stream |
€ 5.00 |
| TV with Home Pack |
|
| Home Pack Interactive (1st TV stream) |
Included |
| Per TV additional stream |
€ 5.00 |
| Gold Add-on with Home Pack – Entertainment Queen & Home Pack Speed King Fibre |
€10.00 |
| Gold Add-on with Home Pack – Speed King |
€20.00 |
| Gold GO Stars and GO Box sets Add-on* |
€15.00 |
| *Subscription to Interactive TV is a must. Available with Limitless Home Pack Silver Interactive, Home Pack Interactive Fibre Turbo, Home Pack Interactive Rapid, Home Pack Interactive Ready, Home Pack Entertainment Queen, Home Pack Speed King (Fibre) |
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|
| TV with Home Pack (Launched May 2019) |
|
| TV Stream (including Start TV Channel Line-up) |
€5.00 |
| TV Entertainment Pass Standard |
€9.99 |
| TV Entertainment Pass 24 Month Price Guarantee |
€5.99 |
| TV Sports Pass Standard |
€9.99 |
| TV Sports Pass 24 Month Price Guarantee |
€5.99 |
| TV Stars and Box sets Standard |
€9.99 |
| TV Stars and Box sets 24 Month Price Guarantee |
€5.99 |
|
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|
| TV with Duo Pack |
|
| Duo Pack Start Interactive TV & Phone (1st TV stream included) |
€20.00 |
| Silver Add-on with Duo Pack TV & Phone |
€10.00 |
| Gold Add-on with Duo Pack TV & Phone |
€20.00 |
| Per TV additional stream |
€5.00 |
| Premium Services |
|
| Premium services are offered on a shared basis on GO Interactive TV and are additional to the subscription charges to the GO TV Service. |
|
| HD (This is only chargeable with Limitless Home Pack Interactive TV) |
€ 4.99 |
| GO Stars |
€ 6.99 |
| GO Box sets ** | €4.99 |
| GO Stars and GO Box sets Combo | €7.99 |
| GO Sports Standard* |
€ 7.99 |
| GO Sports Premium |
€ 9.99 |
| GO Sports Premium (12 month commitment)* |
€ 9.99 |
| GO Sports Premium (24 month commitment)* |
€ 9.99 |
| GO Sports Premium (24 month commitment) (Available only with Home Pack Interactive Fibre Sonic) |
€ 5.99 |
| *Packages not available as from the 31st July 2018 | |
| ** This add-on is only applicable when customer is benefiting from free GO Stars | |
| European Football Leagues and Tournaments on GO Sports |
|
| The following live sports rights have been acquired on an exclusive basis and are licensed to Us for a definite term as defined in the table below: |
|
| European Football | Expiry of Broadcast Rights
|
| Premier League | May 2022
|
| UEFA Champions League | May 2021
|
| Serie A | May 2021
|
| Other Charges |
|
| Service Calls |
€ 30.00 |
| Relocation of Interactive TV / GO Interactive TV Box on said premises |
€ 30.00 |
| Collection or Recovery Fees | €25.00 |
| Reconnection Fee |
€15.00 |
| Temporary change in access number |
€23.87 |
| Change of Registered Residential Subscriber |
13.85 |
| Transfer of TV service to summer residence |
€60.00 |
| Lost/stolen/damaged or unreturned GO Interactive TV Box |
€70.00 |
| Lost/stolen/damaged or unreturned Remote Control |
€10.00 |
| Lost/stolen/damaged or unreturned Always On Modem Speedtouch 546/706/585 |
€50.00 |
| Lost/stolen/damaged or unreturned Alcatel I-010G-U ONT Device |
€100.00 |
| Lost/stolen/damaged or unreturned Technicolor TG799 modem |
€90.00 |
| Late Payment Fee (30 days past due) |
€2.33 |
| Late Payment Fee (Over 60 days past due) |
Maximum allowed by law (8% per annum) |
| Rejected Payment charge |
€5.00 |
| Other penalty charges
|
as applicable |
| Legal and administrative fees |
as applicable |
(1) For these products, E-Billing is the default method for billing purposes. Customers are required to supply GO with a valid email address where notifications will be sent inter alia informing the customer that the bill has been issued and any other information. It is the customer’s responsibility to inform GO of any change in his email address. If customer opts for a printed bill sent by post to his billing address he will be charged an additional two euro (€2) per month.