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How do I activate / deactivate my mobile add-on bundles?

Activating an add-on bundle
To purchase a bundle, you can simply:
1. Log into the GO app
2. Tap on the Services tab
3. Tap on your mobile number
4. Tap on the “Boost bundles” button (also found on the Home tab)
5. Choose the bundle you wish to activate and tap on the “Get” button

You will receive an SMS notification to let you know that your bundle has been activated successfully .

Alternatively, you can also send an SMS to 16410 with the code for the offer you wish to apply for.

Stopping an add-on bundle
If your mobile add-on bundle recurs after expiry, you can stop the recurrence by:
1. Logging into the GO app
2. Tap on the Services tab
3. Tap on your mobile number
4. Under bundles, tap on the “Stop” button next to the bundle you wish to stop

You will receive an SMS notification to let you know that your bundle will not automatically renew once it expires.

Alternatively, you can also send an SMS to 16410 with the word ‘Stop’ and the name of the bundle.

For more details on the codes needed to apply for the bundles, check out our Top-up plans or Play plans.