You can read this FAQ in English or Maltese. ﻿﻿﻿﻿﻿﻿﻿ Your browser does not support the audio element. ﻿﻿Download audio If you want to access the internet from your mobile phone via mobile data, then you need to set up an Access Point Name, or APN. Here’s how. For Apple devices: Go to Settings Go […]

How can I set mobile data on my phone?

3G, 4G, LTE, 4.5G, and 5G all refer to different forms of mobile data connectivity that offer increasing levels of data speed, network capacity and functionality. While you can connect to the internet with every one of them, the higher the number, the faster and more reliable the connection should be. In fact, our 5G […]

What are 3G, 4G, 4.5G, and 5G?

Over the past few years, the amount of data each customer uses has increased, all thanks to the amazing rise in video traffic and cloud computing. At the same time, mobile devices have become our go-to for enjoying media and entertainment. And now, with 5G, there are several wonderful benefits compared to its earlier versions: […]

What are the major benefits of 5G?

When you’re on a GO mobile plan, we’ve got your back with a complimentary 5G connection. Yep, you read that right – it’s included in all of our mobile plans for free. Now, let’s get you soaring on 5G. Here’s what you need to do: Device Compatibility: First things first, ensure your phone is 5G […]

How can I get 5G?

With unlimited speed on 4.5G and 5G, you’re in for a real treat! You can stream live videos and watch videos in glorious 4K resolution. Plus, you can easily browse the web, chat with friends, stay active on social media, enjoy online gaming, make video calls, and manage your emails without a hitch.

What are unlimited 4.5G and 5G speeds good for?

Limited speed, sometimes called throttled speed, is when your data provider intentionally slows down your internet speed. So, no matter how strong the network is in your area, you’ll be capped at a certain speed. On the other hand, with unlimited speeds, you’ll have the pleasure of enjoying the full speed available on the network.

What is the difference between limited and unlimited speed?

Let’s get you connected to our lightning-fast 5G network! Here’s what you need to do: Device Compatibility: First things first, ensure your phone is 5G compatible. This means it’s ready to handle the amazing network speed. 5G Settings: If your device is indeed 5G compatible, make sure your 5G settings are all set up. It’s […]

I have a 5G phone but cannot connect to GO’s 5G network. Why?

You can check your mobile data’s speed at any time by carrying out a speed test. Just make sure that before you perform a test all apps are closed and no downloads are running. Mobile speeds might vary based on your location and environment. For example, if you are performing your speed test whilst located […]

How can I check my mobile’s data speed?

If you’re experiencing any hiccups with your mobile service, such as calls, SMS, or mobile data, don’t worry! Just give your device a quick restart or toggle aeroplane mode on and off – that often does the trick. Should you find yourself dealing with mobile data issues, let’s make sure your Access Point Network settings […]

I currently am experiencing issues with my mobile services. What can I do?

The simplest way to find out how much data you have left on your internet key is by connecting the billing account to the GO app. Once that’s done, just head over to the Home tab, and you’ll see your remaining balance right there. Alternatively, if you’re not using the app, you can check your […]

Mobile Internet Settings