How can I set up e-billing?

E-billing is an electronic bill delivery method, whereby you will receive an email to your preferred e-mail address, notifying you that your bill has been issued. This email will also include the amount due for that particular bill.

If you would like to view a full copy of your bill, you need to log into MyGO or the GO app and download it.

A great way to do your bit for the environment, you may want to consider changing your bill delivery method from a printed bill to e-billing. To do so:

  1. Log into MyGO
  2. Click on Settings from the top menu
  3. Click on Manage billing account from the left-hand menu
  4. Select the billing account you wish to update
  5. Scroll down to Bill Delivery Method and select Send me bills by email
  6. Enter your preferred email address and click on the Confirm button
  7. Scroll down to then click on Confirm changes

Don’t have a MyGO account? To create one, follow the instructions in this video: