When we set up your appointment for installation, we’ll send you a series of SMS reminders to keep you on track with the date and time. These messages will also include a link you can use if you need to reschedule. You’ve got a 48-hour window before the installation to make any changes. Before our […]

What should I expect from an installation?

If you are already subscribed to one of our Home Pack plans at your primary residence, you can get an extension by applying for a “Second Residence” service at one of our retail outlets or by contacting us on WhatsApp, Facebook Messenger, or Live Chat. With the Second Residence package, you’ll get the same service […]

What should I do if I want internet in my second residence?

Our Second Residence service is an amazing add-on for your Home Pack plan. It hooks you up with landline, internet, and TV for your second home, all tailored to your primary Home Pack plan. Here’s what you’ll enjoy: Landline: Stay connected with our landline service. Make local fixed line calls at just €0.05c per minute […]

How do I set up a second residence?

You can opt to pause and resume your Second Residence service any time you want, for a maximum of 12 months, at a fee of €25 each time you pause the service. When the service is paused, the Second Residence’s landline still remains active with any add-ons you might have, and you will still be […]

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