Getting Started with Mobile
- Can I switch back to GO after moving to another provider?
- How to activate VoLTE on Samsung devices
- How to activate VoLTE & VoWiFi on iPhone
- How to activate VoLTE & VoWiFi on Xiaomi, Redmi & Poco devices
- Does Wi-Fi Calling work with a VPN?
- Which devices are already Wi-Fi Calling-enabled?
- What if Wi-Fi Calling isn’t working?
- Can I make an emergency call over Wi-Fi?
- How will I know if Wi-Fi Calling is working?
- Will Wi-Fi Calling eat up my mobile data?
- What happens if I move out of Wi-Fi coverage during a call?
- Can I use Wi-Fi Calling when travelling abroad?
- How can I enable Wi-Fi Calling on my device?
- What do I need to use Wi-Fi Calling?
- Does using Wi-Fi Calling cost extra?
- Why should I use Wi-Fi Calling?
- What is Wi-Fi Calling?
- What should I do if I need to upgrade my 3G device?
- Will 2G be switched off alongside 3G?
- How do I know if my device will stop working following the 3G switch off?
- How do I redeem the discounts at The Eden XP Arcade offered with the Freedom Plus and Freedom Plus Youth mobile plans?
- How do I redeem the 10% discount at GO outlets offered with the Freedom Plus and Freedom Plus Youth mobile plans?
- How do I download and sign up for the cloudigo Premium subscription?
- What do I get with a cloudigo Premium Membership?
- What is cloudigo?
- How can I check which operator a number belongs to?
- How can I set up call forwarding on my mobile?
- What should I do if my device is lost or stolen?
- Will the plan get new perks or discounts in the future?
- Can I switch to Freedom Plus if I’m already a GO customer?
- How do I redeem the 10% discount at Klikk offered with the Freedom Plus and Freedom Plus Youth mobile plans?
- When will the VoLTE service be available?
- Which devices are compatible with VoLTE?
- What should I do if I experience issues with VoLTE?
- Can I use the internet while on a VoLTE call?
- Will VoLTE calls use my data allowance?
- What if my phone doesn’t support VoLTE?
- Will VoLTE work while roaming?
- How does VoLTE improve call quality?
- Can I use VoLTE on a dual SIM phone?
- Can I make or receive calls if there is only 2G or 3G coverage?
- What happens to my calls if I move out of a 4G/5G coverage area during a VoLTE call?
- Is VoLTE secure?
- Can I opt out of using VoLTE?
- Do I need to change my current plan to use VoLTE?
- Are there additional charges for using VoLTE?
- How can I check if VoLTE is available in my area?
- Does GO implement blocking measures to protect subscribers from scam calls?
- Why is the Smart Plus a hybrid plan?
- How does a Smart top-up plan work?
- How can I order a Smart top-up plan online?
- Are international minutes, SMS or Non-EU roaming data included in this plan?
- What is GO Easy Buy & how does it work?
- How can I control costs with the Junior Mobile Play Plan?
- What is GO Easy Buy & how does it work with the Junior Mobile Play Plan?
- What is Secure Net and how does it work with the Junior Mobile Play Plan?
- Will I need to present any of my child’s documentation?
- Who is eligible for the Junior Play plan and how can I apply?
- How can I transfer my data from my old phone to my iPhone phone?
- How can I transfer my data from my old phone to my OnePlus phone?
- How can I transfer my data from my old phone to my Xiaomi phone?
- How can I transfer my data from my old phone to my TCL phone?
- How can I transfer my data from my old phone to my Alcatel phone?
- How can I transfer my data from my old phone to my Samsung phone?
- Are there any charges to switch to GO?
- How do I switch my mobile service to GO?
- How do I apply for a GO mobile subscription with a new mobile number?
- What is GO Easy Buy?
- Can I switch using my non-Maltese mobile number?
- Can I keep my credit from my old SIM card?
- How will I know when my new SIM is active?
- Is there a down payment required for GO Easy Buy?
- Do I end up paying more for a device with GO’s Easy Buy vs. paying in cash?
- How do I get a new mobile phone with GO Easy Buy payment plan?
- What is Auto Top-up and how does it work?
- How can I set up Auto Top-up?
- How do I top up online?
- How do I check my mobile’s remaining top-up balance?
- How can I keep track of my mobile balance?
- How can I switch to the Play plan from the GO app?
- Where do I find my top-up history and receipts?
- How can I switch my mobile plan from top-ups to a pay monthly plan?
- How can I change to a different Pay Monthly plan?
- How can I switch to Smart Plus if I’m on another GO plan?
- Can the unlimited calls & SMS be used with all local provider numbers?
- Can I change the data and SMS of my Freedom Plan down the line?
- How can I get my top-up credit refunded once I leave GO?