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What is Auto Top-up and how does it work?

Auto (or automatic) Top-up means that you can set your top-up preferences once and the top-up will recur automatically according to your selected criteria. You can either set the rule for whenever your balances reaches a certain number or on  a certain day of the month. You can combine the two rules; that would mean that you will be topped up whenever your top-up balance reaches a set amount, e.g. €1, as well as on a set date, e.g. 5th of the month.

Before you set the rules, you will need to register for the Auto Top-up feature. First, you will choose your GO number – the number is only for the registration purposes. This number will receive an SMS when the Auto Top-up rule changes.  You will be able to pick other numbers to top-up after the registration.

You will need to provide your card details which will be used for the top-ups.

In the last step you need to confirm if you prefer to receive confirmation SMS or e-mail.

Once you are registered for Auto Top-up, you can start setting up the new rules.

You can insert any number for Auto Top-up: yours, your family members or friends. After you choose a number, you can either choose if the top-up occurs when the balance reaches a certain amount OR/AND on a certain day of the month.

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