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Television

  • Are all movies and episodes downloadable?
  • How can I download my favourite movie/episode?
  • Is the download feature available on Android and Apple mobile?
  • Does the downloaded movie or episode expire?
  • Is there a download limit?
  • I downloaded a movie yesterday – how can I watch it?
  • Can I watch a downloaded movie or episode from any device with the same log in?
  • I have the GO TV app but I can’t see this new feature – can you help?
  • Why can’t I decrease the volume from my remote control when switching to certain specific content?
  • How can I block a device from accessing my GO TV logins?
  • How can I get my login details for the GO TV app?
  • Will I be able to use the GO TV app when travelling?
  • Will I be able to access on-demand and recordings on the GO TV app?
  • What will I be able to watch on the GO TV app?
  • How do I re-tune a CAM?
  • Why do I have a scrambled channel?
  • Why do I have no signal?
  • Why do I get slow internet speed when using the Interactive TV?
  • Why is my TV screen pixilated?
  • How do I change the owner of a TV service?
  • How do I set up my digital TV?
  • How do I set up multiple decoders?
  • How do I set up a single decoder system?
  • How do I set up my Interactive TV?
  • What is HD?
  • What are Pause, Rewind & Record?
  • What is Catch Up?
  • What is Restart?
  • What are Box sets?
  • How do I activate/deactivate GO Stars/Movies and Series Pass?
  • How do I activate/deactivate the TSN channels / the Sports Pass?
  • How do I activate the GO TV app?
  • What is the GO TV app?

Version: 1.31.0