The 10 channels below are available as part of TV Anywhere lite:  

What channels are included in TV Anywhere Lite?

After you receive your login details via SMS, you will be able to log into the app and you will be able to view: Start TV       Other additional channels and services

What will I get when subscribing to the Free GO TV app offer?

If you are not subscribed to the GO Interactive TV service and you are interested in getting the Free GO TV app offer you will need to fill in and submit an application form. Following this, you will receive an SMS with the necessary sign-in details to log in. You would need to download the […]

How can I subscribe to the Free GO TV app offer?

Anyone who is not a GO Interactive TV customer can subscribe to this offer. The offer is available on a first come first served basis and for a limited number of subscriptions.

Who is eligible to the Free GO TV app offer?

The GO TV app won’t use up your data if you’re on a Freedom Plan, Smart Plan, Smart Plus Plan or Youth Plan.

Will the GO TV app burn my data?

To remove a device, simply: Log in your My GO account Click on ‘My Services’ Proceed to access your TV Anywhere account by clicking on ‘TV Anywhere’ Click on your Interactive TV number Click on ‘Remove Service’

How can I remove a current device?

If you’re a GO Interactive TV customer, follow the below steps or the visual guide here to get your details. If you have a different GO TV service, or you’re a non-GO customer and wish to apply for the free TV app logins with the current offer, fill in this form. To change your GO TV password, simply: […]

How can I get my log-in details for the GO TV app?

Yes, the app will still work while you are roaming in the EU ‘Zone 1’ or the UK. Data charges may apply but should you have an active data bundle on your GO Freedom Plan you will benefit from free data.

Will I be able to use the GO TV app when travelling?

Yes, your subscription to on-demand and any recordings that you may have stored will be available on the GO TV APP too.

Will I be able to access on-demand and recordings on the GO TV app?

Once your TV Service is activated at home with all the channels you signed up for, the same content will be available for you to enjoy on the GO TV App.

What will I be able to watch on the GO TV app?

Yes, the Club Channels are available for an extra cost of €1.99 monthly. They are available under a separate TV Pass and include the following channels: MUTV, MUTV HD, LFC TV, LFC TV HD and Inter Channel.

Can I get any Football Club Channels?

If you’re already an IPTV subscriber, you will be automatically be upgraded free of charge. You will receive a message 3 or 4 days before the upgrade happens. However, if your STB is powered off during the upgrade, STB will be upgraded on boot-up, which may take between 5 and 15 minutes.

How do I get the new TV upgrade?

If the signal is lost when using a CAM, you may need to retune the antenna using the TV remote control and the TV settings. Different brands have different procedures for doing this. You can refer to your TV’s instruction guide for more information on how to do this.

How do I re-tune a CAM?

We suggest that you remove the card, wipe the chip with a cloth and try again. If the service is still not available we suggest that you contact our technical support agents on 80072121 so that we can assist you further. 

Why do I have a scrambled channel?

This could be the TV not having the correct source selected. Using the TV remote, find the ‘source’ or ‘input’ buttons and go through the available sources until the GO TV service is visible. If this doesn’t help, you can disconnect the SCART cable and reconnect it. If the service is still not available please […]

Why do I have no signal?

You should contact our technical support agents on 80072121 so that we can guide you accordingly. 

Why do I get slow internet speed when using the Interactive TV?

Pixilation may be a result of slow Internet speeds. Please refer to the Slow Speeds section for help with that. If this doesn’t help, after checking the speed and switching the Interactive TV decoder off and on again from the wall, please contact our technical support agents on 80072121 so that we can assist you […]

Why am I getting pixilation?

If you would like to transfer ownership of a service to someone else, you can download a change of ownership form from our site here. Both parties will need to visit a GO retail outlet with the completed form and their IDs and the service will be transferred. There may be a transfer fee for […]

How do I change the owner of a TV service?

 If you are moving house, please visit one of our retail outlets with the details of the new address and we will start the transfer and give you an appointment for the installation. There may be a transfer fee for moving houses.

What do I do if I move house?

The digital TV service requires: – DTTV TV decoder – SCART cable – coaxial cable – Digital TV antenna The antenna should be connected to the DTTV decoder via a coaxial cable. The decoder should then be connected to the TV via a SCART cable.

How do I set up my digital TV?

The Interactive TV service requires: – Interactive TV decoders – HDMI cables – Ethernet cables – a GO internet modem – a network switch All Interactive TV decoders should be connected via Ethernet cables to a network switch, which in turn should be connected via Ethernet cable to the yellow port #4 on the back […]

How do I set up multiple decoders?

The Interactive TV service requires: – Interactive TV decoder – HDMI cable – Ethernet cable – GO internet modem The Interactive TV decoder should be connected via an Ethernet cable directly to the yellow port #4 on the back of the internet modem, and to the TV via an HDMI cable.

How do I set up a single decoder system?

You can view our User Guide for full details on how to set-up the IPTV service.

How do I set up my Interactive TV?

HD, or High Definition, offers superior picture quality and crystal clear Dolby Surround Sound. Our Interactive TV products offer at least 17 channels in full HD. 

What is HD?

Record lets you schedule recordings for an entire series and you can even record several programs at the same time. You can also pause programs and carry on where you left off, fast-forward at several different speeds to get to the best bits, or rewind to watch that scene that you love again and again. 

What are Pause, Rewind & Record?

Catch Up TV lets you navigate through the menu, select an episode or film and watch it there and then without having to follow the TV schedule. 

What is Catch Up?

Restart is a great feature that lets you go back to the start a program. If you’ve missed the start of a program you can restart it from the beginning. 

What is Restart?

Box sets let you binge your favourite shows on-demand on our Interactive TV service and are available as part of the Movies & Series Pass, or as an add-on to GO Stars with a classic TV plan.

What are Box sets?

Just visit one of our Retail Outlets or Exclusive Resellers.

How do I activate or deactivate GO Stars?

 Just visit one of our Retail Outlets or Exclusive Resellers

How do I activate / deactivate TSN?

Once your new mobile Freedom Plan has been set up you’ll receive an SMS invite from us. Just send ‘Y’ to ‘16417’ to apply. You will also receive an email if you have provided us with one when applying for the Freedom Plan. You’ll then receive an SMS and an email with the login credentials […]

How do I activate TV Anywhere Lite?

If you have a mobile Freedom Plan, you also have access to the TV Anywhere Lite app, which lets you watch a range of channels on your device. 

What is TV Anywhere Lite?

You are eligible to stream from the TV Anywhere app for free if you are subscribed to any of the below bundles, and if the bundles have data remaining (you can check remaining data by sending a free blank SMS to 16415): Smart One, Smart Two, Smart Three, Smart Four, Smart Plus, DIS, Double DAT, […]

Which bundles are eligible for free-viewing?

Whenever you add a new device, there is a 30-day period where you cannot change that device. Once the 30 days are up, you can then change the device again, using the above steps. 

What is the 30-Day Limit?

You can have up to 2 devices registered on the TV Anywhere service at any time. If you want to change a device for any reason just go to the ‘TV Anywhere’ section of the MyGO account, remove the desired device and then download the app on the new device directly from the TV Anywhere […]

How can I change devices?

If you are subscribed to GO’s Interactive Home Pack service, you can register your service online through a MyGO account. Once the account is created, access the ‘TV Anywhere’ part of the MyGO account and download the app and create your Preferred User ID and Password. This can be done on up to two devices. […]

How do I activate TV Anywhere?

If you have a Home Pack Interactive TV service with GO, you also have access to the GO TV app which lets you watch a great range of interactive channels on up to two devices. The GO TV app can be used on your PC (on chrome web browser), mobile or tablet, giving you access […]

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