With GO TV you can record a number of Live TV programmes, which you can then watch later at your own convenience. Each GO TV customer can record a minimum of 10 hours, while each recording is available for a maximum of 1 month after the live release of the episode. To set a recording […]

How can I record a particular programme using GO TV on my browser?

With GO TV you can record a number of Live TV programs, which you can then watch later at your own convenience. Each GO TV customer can record a minimum of 10 hours, while each recording is available for a maximum of 1 month after the programme has aired. To set a recording for a […]

How can I record a particular programme using the GO TV app on my phone?

Recordings are automatically deleted 1 month after the programme has aired. However, if you wish to delete a particular recording from your GO TV Android Box before this time frame, you can do so by following these simple steps: 1. Open the menu and go on “Recordings” Enlarge image 2. The list of programs you […]

How can I delete a particular recording of a program using the GO TV app on my Android TV?

With GO TV you can record a number of Live TV programmes, which you can then watch later at your own convenience. Each GO TV customer can record a minimum of 10 hours, while each recording is available for a maximum of 1 month after the programme has aired. To set a recording for a […]

How can I record a particular programme using the GO TV app on my Android Smart TV?

Recordings are automatically deleted 1 month after the release of the Live programme. However, if you wish to delete a particular recording from your GO TV Android Box before this time frame, you can do so by following these simple steps: 1. Open the menu and go on “Recordings” enlarge image 2. The list of […]

How can I delete a particular recording of a programme on my GO TV Android Box (Amino & Entone)?

With GO TV you can record a number of Live TV programmes, which you can watch later at your own convenience. Each GO TV customer can record a minimum of 10 hours, while each recording is available for a maximum of 1 month after the live release of the episode. To set a recording for […]

How can I record a particular programme on my GO TV Android Box (Amino & Entone)?

Recordings are automatically deleted 1 month after the release of the Live program. However, if you wish to delete a particular recording from your GO TV Android Box before this time frame, you can do so by following these simple steps: Open the menu by tapping on the three horizontal lines on the top-left and […]

How can I delete a particular recording of a program using the GO TV app on my phone?

While the number of movies and series you can download from our rich Movies & Series library is constantly growing, not all titles have this feature yet. It is also worth noting that only video-on-demand content can be downloaded and this feature is not available for TV recordings or catch-up. Where can you download TV […]

GO TV downloadable content

When activating the Entertainment Pass on your TV service, you will gain access to over 70 channels, including the likes of Food Network, BBC Entertainment, Disney Junior, Sky News and much more. Whether you want to get this pass or remove it, fill in this form with your details and we’ll take care of the […]

How do I activate/deactivate the Entertainment Pass?

Currently, the app is in its beta version, so we recommend keeping your set-top box connected to access all the fantastic features available on the GO TV app. However, don’t worry, we have exciting plans for the future! Our app will soon become even more convenient than the set-top box, making it the go-to way to […]

Do Samsung and LG TV owners still need to make use of the GO STB?

You can find the GO TV app on your Samsung TV by simply accessing your apps from your TV menu and searching for “GO TV”. For LG TVs, all you need to do is access your apps from the WebOS menu and search for “GO TV”.

How can I find the app on my Samsung and LG TV?

The app can be downloaded on Samsung TVs from the 2018 year model onwards. On the other hand, the app will be available to LG TVs running webOSTV 23, webOSTV 5.0, webOSTV 6.0 and webOSTV 7.0.

Who can download the new GO TV App available for Samsung and LG TVs?

Our collection of Movies & Series available for download is continuously expanding, but please bear in mind that not all titles have this feature just yet. To check if a movie or episode is downloadable, simply head to the item’s information page. If you see a download icon there, it means the item is available […]

Are all movies and episodes downloadable?

﻿﻿﻿﻿﻿﻿﻿ Your browser does not support the audio element. ﻿﻿Download audio Downloading your favourite movies or episodes is a breeze. Here’s how: Simply start by searching for the movie or series you want in the GO TV Library. Once you’ve found it, select the movie or series. Now, just tap on the Download button. Voila! […]

How can I download my favourite movie/episode?

Absolutely! You can download your favorite movies and series on both Android mobiles or tablets and iPhones and iPads. It’s super convenient! However, it’s important to note that this fantastic feature is available on mobile devices only. Unfortunately, you won’t be able to download content when accessing the GO TV app from your TV or […]

Is the download feature available on Android and Apple mobile?

Absolutely! Your downloaded content hangs around for 15 days, but don’t worry – you can easily bring it back to life and enjoy it offline again. The app will simply reopen the video file without re-downloading it. So, while you’ll need to be online to give it a little kickstart, it won’t munch up much […]

Does the downloaded movie or episode expire?

While the GO TV app doesn’t have a space limit for downloaded content, it’s important to keep in mind that your device’s available space does matter. Here’s a friendly tip: Once you’ve finished watching a downloaded item and don’t plan on re-watching it, consider deleting it. This way, you’ll free up space for new and […]

Is there a download limit?

To access all your downloaded content, just follow these simple steps: Open the app and head to the “Download” tab in the menu. There, you’ll find a list of all your downloaded movies/series. To start watching, simply tap on the movie or series you wish to play. That’s it! You’re all set to enjoy your […]

I downloaded a movie yesterday – how can I watch it?

When you download a movie or series on a specific device from the GO TV app, it stays accessible only on that particular device. But here’s the good news! You can download the same movie or series on as many devices as you’d like. So, feel free to enjoy your favourite content on all your […]

Can I watch a downloaded movie or episode from any device with the same log in?

If you are not able to see the new features we have launched on your GO TV app, you might need to update the app itself. All you need to do is go to your Play Store or App Store, and check if you have any updates. Once you update the GO TV app to […]

I have the GO TV app but I can’t see any new features. What can I do?

You can definitely use our GO TV app while travelling in other European Member States. It’s perfect for catching up on your favourite content while on the go! However, please note that when you sign up for the GO TV service, it can only be registered with a local address.

Can I use GO TV whilst being abroad?

You can watch GO TV whenever and wherever you like on any internet-connected device. Simply download the GO TV app on your mobile, tablet, Android Smart TV, Apple TV, or Fire TV. If you don’t have any of these, no worries! You can use a Chromecast device too. And guess what? The app is also […]

Where can I watch GO TV?

With our Start Plan, get ready to dive into 20 local and Italian channels, along with Tokis. With Tokis, you’re in for a treat with a fantastic library of local gems, including exclusive stuff! Plus, there’s more excitement – we’ve got 3 special passes for you: Movies & Series Pass, Sports Pass, and the amazing […]

What can I watch on GO TV?

With GO TV streaming, you can stream your favourite shows from anywhere, as long as you have a local address. All you need is a steady internet connection and you’re good to go. And the best part? You don’t need any other services with us to subscribe to GO TV. So why wait? Start streaming […]

Who is eligible for GO TV streaming?

GO TV is a TV streaming service which allows you to watch unlimited content on any internet-connected device. You can stream GO TV in 3 easy steps. Subscribe to your favourite TV Plan. Download the GO TV app on any device, and log in with the credentials provided by GO. Start streaming live TV, movies, […]

What is GO TV streaming?

Our TV passes are like your VIP ticket to a whole new world of entertainment, tailored just for you. Choose from 3 different passes: Entertainment Pass, Sports Pass, and Movies & Series Pass. Each one unlocks exclusive content that you’ll absolutely love. Entertainment TV Pass: Love variety? This pass is your golden ticket to the […]

What is a TV pass?

Channels or on-demand content that are set at full volume have Dolby Digital audio enabled. Dolby Digital audio is a technique that produces high-surround sound quality. If you would prefer to revert to normal volume levels, follow these steps: From the Menu section on your TV screen select ‘Home’ Next, select ‘Hardware Setting’ and enter […]

Why can’t I decrease the volume from my remote control when switching to certain specific content?

Pairing your GO Maxi remote control to the new TV is very simple! Just follow these simple steps: 1. Go to Settings on the Google home page enlarge image 2. Select ‘Remote and Accessories’ enlarge image 3. Choose ‘Amino-Maxi’ enlarge image 4. Select ‘Simple Setup’ and then follow the on-screen instructions enlarge image

I need to connect my GO Android TV box to another TV. What are the steps required to pair the GO Maxi remote control to the new TV?

Connecting your GO Android TV box to the internet is very easily. Just follow this simple user guide to connect your GO Android TV box either through a Wi-Fi connection or through a wired set-up.

How can I connect the GO Android TV box to the internet?

At just €42, you can get your own Chromecast device online or from one of our retail shops. If you are subscribing for a Mix & Match with TV on a 24-month subscription, you can also choose to get a Chromecast for free!

How do I get Chromecast?

Switching up your GO TV password? That’s a breeze with MyGO! Here’s how you can do it in a jiffy: Log into your MyGO account. Click on ‘My Services’. Select your IPTV number, which is your special GO TV number. Click ‘Manage your logins’ – this is where the transformation happens. Enter your shiny new […]

From where can I change the password of the GO TV app?

Your GO TV is accessible on a multitude of devices! Mobile phones and tablets Laptops Android Smart TV Apple TV Fire TV Android TV boxes

On which devices can I download the GO TV app?

Switching your TV service to work over Wi-Fi is a breeze! You can: Download the TV app on your mobile, tablet, or Android TV. Watch TV on your browser. Get a GO Android TV box and connect it to the internet via Wi-Fi. Enjoy TV on Apple TV or Fire TV. Connect a Chromecast to […]

How can I upgrade my TV package to GO’s new Wi-Fi TV set-up?

If you’re using an Android Smart TV, Apple TV, or Fire TV, getting started is as easy as pie! Subscribe to your preferred TV plan. Download the GO TV app on your TV – it’s your ticket to entertainment! Enter the username and password we’ve provided for you. Sit back, relax, and start enjoying your […]

What do I need to set up GO TV?

You can enjoy our service on and device. Whether you’re using an Android Smart TV, an Apple TV, or a Fire TV, we’ve got you covered. Here’s how it works: Download the GO TV app on your device. Enter your login details. Voila! You’re all set to dive into your favourite TV shows and movies. […]

Do I need an Android Smart TV, Apple TV or Fire TV for GO TV?

Watch whenever you like, and if you ever want to cancel, no worries! There are no cancellation fees. Just fill in this form, and we’ll take care of the rest for you. If you prefer, you can also reach out to us via WhatsApp, Facebook Messenger or our Live Chat on the website. And of […]

How do I cancel GO TV?

Whether you’re new to our family or a long-time member, you can enhance your viewing experience with a GO TV Android box. It’s like bringing the cinema right to your living room! For a one-time fee of just €70 per box, you can lease a GO TV Android box. And if you prefer a helping […]

Is it possible to get a GO TV Android Box as part of the GO TV only subscription?

Experience the magic of GO TV on your Android Smart TVs, Apple TVs, or Fire TVs! These devices are fully compatible with our app, allowing you to dive into a world of entertainment at the touch of a button. Don’t have one of these? No problem at all! You can still enjoy our fantastic content […]

Can the GO TV app be downloaded on any TV?

﻿﻿﻿﻿﻿﻿﻿ Your browser does not support the audio element. ﻿﻿Download audio The error “Ethernet cable is not detected” usually appears when the following take place: You do not have an active internet connection The cable between your TV and the GO TV box is not connected properly If, when connected to the internet connection from […]

What can I do when Ethernet Cable is not detected by my Interactive TV box?

If your Interactive TV service is asking for an Activation Code, do not worry. We’re here to help. Just take note of the serial number written on your set-top box (format: S/N12-3456789) and get in touch with one of our agents through WhatsApp, Facebook Messenger or Live Chat. We’ll have this sorted in no time.

How can I find the Activation code for my Interactive TV service?

To block a device from accessing your GO TV logins, you can: Log into MyGO Click on ‘My Services’ at the top bar and then click on ‘TV Services’ / ‘TV’ section Select the box with the IPTV number related to your TV service Find the device you wish to remove and click on the […]

How can I block a device from accessing my GO TV logins?

﻿﻿﻿﻿﻿﻿﻿ Your browser does not support the audio element. ﻿﻿Download audio If you are already subscribed for the GO TV service, you can get your TV credential from MyGO. To do so: Log into MyGO Click on ‘My Services’ at the top bar and then click on ‘TV Services’ / ‘TV’ section Select the box […]

How can I get my login details for the GO TV app?

The GO TV app can be accessed and used both in Malta and whilst travelling in Zone 1 or the UK. Jut bear in mind that when using the GO TV app, your data is being consumed.

Will I be able to use the GO TV app when travelling?

The experience on the GO TV app is very similar to the experience you might be used to with the GO TV box. All features, such as on-demand content, recordings, catch up and more, are available on the GO TV app as well. To access on-demand content, tap on the menu and choose between “Tokis”, […]

Will I be able to access on-demand and recordings on the GO TV app?

The GO TV app offers the very best in TV, giving you access to top local and Italian channels and so much more. Once your GO TV service has been activated and you have received your login details, you can access the TV content you have subscribed to from the GO TV app. If you […]

What can I watch on the GO TV app?

Once you have applied for a TV service, you will receive your login details between 1-2 days. The minute you do so, you can use these to log into the GO TV app. First, download the app on your device. The app is supported on your Android or iOS mobile or tablet device, browser, Android […]

How do I set up my GO TV app?

We’re sorry that you are getting a No Signal error and cannot watch your favourite TV content. There are several reasons why this usually appears: 1. Your GO TV box is switched off or on standby 2. The cable between your TV and the GO TV box is not connected properly 3. The wrong source […]

Why do I have no signal?

We understand how frustrating this may be. One reason why your TV screen is showing pixelated could be due to slow internet speeds and there are several factors that may affect your internet speed. For instance, certain connections like Bluetooth, other networks in your area and any wireless network devices present may interfere and even […]

Why is my TV screen pixilated?

If you wish to transfer the ownership of your TV service to someone else, you can do so by downloading the Change of Ownership form. Once this is filled, both the current and new owners would need to visit one of our retail outlets to transfer the service. Make sure you both bring along with […]

How do I change the owner of a TV service?

To set up your Interactive TV, follow the steps below depending on the device you have: Kamai 510 STB & Aria 610 STB Use one end of a CAT 5 cable, which is provided with the self-installation kit and connect it to port 4 of the Internet modem. Connect the other end of the CAT […]

How do I set up my GO TV box?

HD, or High Definition, offers superior picture quality and crystal clear Dolby Surround Sound. Our Interactive TV products offer at least 17 channels in full HD. 

What is HD?

Pause gives you the freedom to pause a particular programme, movie or episode at any point in time. Rewind gives you the option to go back to a particular moment in the program, movie or episode you are watching. With this, you also have the option to fast-forward at different speeds. Record allows you to […]

What are Pause, Rewind & Record?

Catch up is a feature on your TV service that gives you the possibility to watch a TV programme you missed or would like to re-watch after it has been aired. This feature is available on a selected number of channels which are listed below. You can make use of the catch up feature by […]

What is Catch Up?

Restart is a feature on your TV service that gives you the possibility to start a particular programme from the beginning, based on the timeslot it is allocated. You can use this feature by: Pressing the ‘EPG’ or ‘Guide’ button on your GO remote and use the arrow keys to go to the programme you […]

What is Restart?

When activating the Movies & Series Pass on your TV service, you will gain access to a wide catalogue of blockbuster movies and binge-worthy, hit TV series, including the GO Stars channel. You also have the option to download a movie or series, and watch it offline whenever you please. Whether you want to get […]

How do I activate/deactivate GO Stars/Movies and Series Pass?

When activating the Sports Pass on your TV service, you will gain access to a range of sports-related content, ranging from football to tennis and beyond brought to you by well-known channels like the likes of TSN and many others. Whether you want to get this pass or remove it, all you need to do […]

How do I activate/deactivate the TSN channels / the Sports Pass?

If you are subscribed to the GO Home Pack or the GO TV over Wi-Fi, you are given a set of credentials to use when logging into the GO TV app. These credentials can be easily accessed from MyGO. To do so: 1. Log into MyGO 2. Click on ‘My Services’ at the top bar […]

How do I activate the GO TV app?

When opting for a GO TV service you can enjoy your favourite content anywhere you go. All you need to do is download and log into the GO TV app on unlimited devices, including your Android or iOS mobile, tablet, as well as browser (on Google Chrome, Mozilla Firefox and Microsoft Edge), while you can also […]

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