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Television

  • When switching to certain content, I am not able to decrease the volume from my remote control. How can I change this?
  • Will the GO TV app burn my data?
  • How can I remove a current device?
  • How can I get my log-in details for the GO TV app?
  • Will I be able to use the GO TV app when travelling?
  • Will I be able to access on-demand and recordings on the GO TV app?
  • What will I be able to watch on the GO TV app?
  • How do I re-tune a CAM?
  • Why do I have a scrambled channel?
  • Why do I have no signal?
  • Why do I get slow internet speed when using the Interactive TV?
  • Why am I getting pixilation?
  • How do I change the owner of a TV service?
  • What do I do if I move house?
  • How do I set up my digital TV?
  • How do I set up multiple decoders?
  • How do I set up a single decoder system?
  • How do I set up my Interactive TV?
  • What is HD?
  • What are Pause, Rewind & Record?
  • What is Catch Up?
  • What is Restart?
  • What are Box sets?
  • How do I activate/deactivate GO Stars/Movies and Series Pass?
  • How do I activate/deactivate TSN channels/Sports Pass?
  • Which bundles are eligible for free-viewing?
  • How do I activate the GO TV app?
  • What is the GO TV app?

Version: 1.25.0