Channels / on-demand content that are set at full volume have Dolby Digital audio enabled. Dolby Digital audio is a technique that produces high surround sound quality. To change this setting so to experience the normal volume the below steps must be followed;
The above is applicable for all GO Interactive TV boxes excluding the GO Android TV box.
Note: If the television set supports 5.1 surround system and the user would like to experience Dolby Digital audio, the AC3 selection in the ‘Hardware Setting’ section must be set to ‘Enable’.