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Mobile
What do I need to know about value added services such as premium services?
What are the Fair Usage Policies for unlimited data?
I am travelling and cannot connect to mobile data. What can I do?
How can I control my mobile costs when travelling by sea and by air?
Can I access the same content and applications while roaming?
How will the quality of my services be while roaming?
I currently am experiencing issues with my mobile services. What can I do?
What parts of the plan can I control?
How can I switch to Smart Plus if I’m on another GO plan?
Can I keep my number and credit when switching to Smart Plus?
How can I check my mobile speed?
How do I turn on data roaming from my phone settings?
What is GO Easy Buy?
Is there a down payment required for GO Easy Buy?
Do I end up paying more for a device with GO’s Easy Buy vs. paying in cash?
How do I get a new mobile phone with GO Easy Buy payment plan?
Which countries are in EU Zone 1?
What is data roaming limit and how can I manage it?
How can I sign up to the Play plan?
How can I purchase the DIS or Double DAT bundle?
Who is eligible for a Play plan?
How do I get Data Boom?
What is the excise tax?
How do I check my remaining balance?
How do I activate/ deactivate offers?
What is maritime roaming?
How can I top up while roaming?
What are the rates applicable for mobile usage whilst I am roaming abroad?
What network do I use while roaming?
How can I use my Pay Monthly plans while roaming?
How do I use my Pay As You GO plan while roaming?
What is roaming?
How do I use mobile data on my Pay Monthly plan?
How do I use mobile data on my Pay As You GO plan?
What are 3G, 4G, 4.5G, and 5G?
How can I change to a different Pay Monthly plan?
How can I switch my mobile plan from top-ups to a pay monthly plan?
How do I apply for a GO mobile subscription with a new mobile number?
How do I switch my mobile service to GO?