You can request to have your services installed during the ordering state, where you will be given an appointment at your convenience. A 1-year warranty is also included. With some services you may have the option to self-install, where you can install the devices yourself. All you need t do is select the service you wish to install and follow the steps.
When we set up your appointment for installation, we’ll send you a series of SMS reminders to keep you on track with the date and time. These messages will also include a link you can use if you need to reschedule. You’ve got a 48-hour window before the installation to make any changes.
Before our technician arrives, let’s make sure everything’s squared away:
For more detailed information, refer to our Installation Day Guide.
When our technician arrives, they’ll discuss the best approach for the installation and address any inquiries you have. After that, they’ll run some tests to confirm that everything is functioning as expected.
When you apply for a Home Pack on a 24-month agreement, you will get:
If you apply for your Home Pack without an agreement, the charges for the installations are: