Our fight against cybercrime

Why get Secure Net

Ever found yourself looking at a dubious link that just popped up in your SMS, WhatsApp, Messenger, Instagram or email? Clicking on these deceptive links can lead to all sorts of issues ranging from data theft to losing control over your personal accounts and even financial losses could be lurking behind that click.

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Improved overall protection

Secure Net covers any connected device to the network, be it your tablet, mobile or smart fridge.

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Block any unwanted adverts

Free yourself from spam ads that can monitor your browsing activity and log your personal info.

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Your internet & mobile covered

Whether it’s your home connection or mobile data, with Secure Net, you won’t have to face malicious surprises.

How Secure Net protects you

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Internet protection

Secure your home network and all your devices connected to your modem, even when using your Wi-Fi.

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Mobile protection

Stay protected when using your mobile data, whether you’re just browsing, opening links via SMS or using social media.

Activate your Secure Net on your home internet or mobile for just €0.99/month. You’ll also get the first 3 months for free.

 

Activate your Secure Net

Activate Secure Net to your existing internet connection or your pay monthly mobile plan for just €0.99 per month. And as an added bonus, the first 3 months are on us.

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Log in to your account on the GO app

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Tap on the Services at the bottom of the screen

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Click on the service you wish to active Secure Net on

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Tap on the See more button found in the card

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Tap on the Activate button to start the activation process

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You will receive an SMS once the service is activated

Need help? Get in touch with us on WhatsApp or via Live Chat.

Learn more about GO Secure Net

See what our customers had to say about Secure Net

Sandra & Mario
Sandra & Mario

“We thought we were being careful until we got scammed.”

Read more…

Zack
Zack

“All it took was one video online & Zack was too scared to sleep on his own.”

Read more…

Davide
Davide

“A system without protection is like a house with an open door. ”

Read more…

Our video tutorials

Explore how you can protect yourself

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How to avoid phone and email scams

Young couple sitting on the sofa with devices in hand

How to keep your personal data safe

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Phishing, malware and viruses: What they are & how to avoid them

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How to avoid IP address blacklisting

FAQs

Can I switch Parental Controls on and off from Secure Net?

Yes, you can switch Parental Controls on or off through the GO app. Once you’ve logged in, follow the steps below:

  1. Tap on the Services tab at the bottom of the screen
  2. Next, tap on the service you wish to update – in this case, GO Secure Net
  3. Tap on the “Edit” button next to GO Secure Net
  4. You can now change the security option. Once you’ve done so, tap on the “Switch” button

 

What is GO Secure Net and how can I activate it?

GO Secure Net helps you protect yourself and the people you love from all the malware, phishing attempts, viruses, inappropriate content and other security threats that can infect your home internet and devices.

You can activate GO Secure net by logging into the GO app. Then, follow the steps below:

1. Tap on the Services tab at the bottom of the screen
2. Next, tap on the service you wish to activate – in this case GO Secure Net
3. Tap on the “See more” button found within the GO Secure Net card
4. Then tap on the “Activate” button to activate GO Secure Net
5. You will receive an SMS on your contact number once the service is activated

 

If the card is unavailable on your service, this means that you are not eligible for GO Secure Net.

Will my devices be protected when using GO Smart Hub with Secure Net?

Yes, your devices will be protected as long as they are connected to the modem on which GO Secure Net was purchased. However, should your GO Smart Hub go into backup mode in the unlikely event of a fault or fixed service interruption, your devices will not be protected. Protection will resume once the fault is resolved or the fixed service is back online.

If I purchase GO Secure Net on my Home Internet, will all my devices be protected?

When you purchase GO Secure Net on your home internet service, it is only activated for that service, and the devices connected to it. Once your device is connected to the internet through a cabled internet connection or Wi-Fi (including Smart Wi-Fi) to that particular service, you are being protected. If your device is connected to any other network (such as public Wi-Fi, other internet networks or mobile data), you are not being protected unless that network also has GO Secure Net activated on it.

When you are using the Smart Hub modem through a fixed internet connection, and GO Secure Net is activated on that service, you are being protected from online security threats. However, if your connection falls on the backup system, meaning the 4G, you are not protected.

Will my devices be protected when connected to the GO Smart Wi-Fi beacons on Secure Net?

The Smart Wi-Fi beacons are used to boost your home internet’s Wi-Fi connection. If you have activated GO Secure Net on your home internet and you are connected to that through the Smart Wi-Fi beacons, then you are protected from online security threats.

How can I bypass any blocking messages on Secure Net?

GO Secure Net helps keep your network secure, while blocking pages are there to inform you of any security threats. Having said that, should you wish to temporarily pause your service, you can do so through the GO app. Simply follow these steps:

1. Tap on the Services tab at the bottom of the screen
2. Next, tap on the service you wish to update – in this case GO Secure Net
3. Tap on the “Edit” button next to GO Secure Net
4. Then, tap on the toggle button at the top of the screen
5. Tap on the “Pause” button

Bear in mind that despite pausing the service, you are still being charged for it.

Once you are ready to unpause the service, follow these simple steps on the GO app:

1. Tap on the Services tab at the bottom of the screen
2. Next, tap on the service you wish to update – in this case GO Secure Net
3. Tap on the “Edit” button next to GO Secure Net
4. Then, tap on the toggle button at the top of the screen
5. Tap on the “Choose security option”, followed your preferred option
6. Tap on the “Activate” button

 

How will I know if a website is being blocked by Secure Net?

If you visit a potentially harmful website while being connected to an internet connection, be it your home internet or mobile data, which is protected by GO Secure Net, a screen will appear informing you that this page has been blocked by GO Secure Net. The screen will also provide you with the reason why this is so.

If you still wish to visit this page, you can temporarily pause GO Secure Net from the GO app.

Why am I not seeing the GO Secure Net add-on on my GO app?
This is usually caused by two reasons:
  1. You might have an older version of the GO app. Updating the GO app from the App Store or Play Store should do the trick.
  2. Your service might not be eligible for GO Secure Net. If this is the case, just send us a message on WhatsApp, Facebook Messenger, or Live Chat so that we can help you subscribe to the service.