Our fight against cybercrime

/ /

How we create a safer world

An icon of two people standing together
Parental controls at your fingertips

Block access to any adult, inappropriate, unsuitable or potentially harmful content when your kids are online.

Secure icon orange
Cybersecurity protection

Malware, spyware, phishing attacks, viruses and other malicious software are a thing of the past.

Anywhere icon orange
All your apps foolproofed

We’ve taken your security a step further, making sure that Secure Net also checks the safety of apps you download.

Orange wi-fi icon
Your internet & mobile covered

Whether it’s your home connection or device, with Secure Net, you won’t have to face malicious surprises.

See what our customers had to say about Secure Net

Sandra & Mario
Sandra & Mario

“We thought we were being careful until we got scammed.”

Read more…

Zack
Zack

“All it took was one video online & Zack was too scared to sleep on his own.”

Read more…

Davide
Davide

“A system without protection is like a house with an open door. ”

Read more…

Learn more about GO Secure Net

Get your GO Secure Net now for just €0.99/month

Add Secure Net to your existing internet connection or your pay monthly mobile plan
for just €0.99 per month and as an added bonus, the first 3 months are on us.

FAQs

How can I carry on benefitting from Secure Net after the free period?

If you’re already subscribed to Secure Net, then you’ve been protecting yourself and loved ones from a range of online threats, however, once the offer expires, your online security will be compromised. To continue benefitting from Secure Net, all you need to do is fill in this form with your details.

Here, you’ll be requested to provide your DNS number, in other words, your landline starting with the digits 21 and/or your mobile number, depending on whether the service is subscribed on one, the other or even both. If on the form you have selected to continue protecting yourself with Secure Net, then the service will be reactivated once the offer expires.

Can I switch Parental Controls on and off from Secure Net?

Yes, you will be able to change the Parental Control settings of your GO Secure Net service through the GO app.

What is GO Secure Net and how can I activate it?

GO Secure Net helps you protect yourself and the people you love from all the malware, phishing attempts, viruses, inappropriate content and other security threats that can infect your home internet and devices.

You can activate GO Secure net by logging into the GO app. Then, follow the steps below:

1. Tap on the Services tab at the bottom of the screen
2. Next, tap on the service you wish to activate – in this case GO Secure Net
3. Tap on the “See more” button found within the GO Secure Net card
4. Then tap on the “Activate” button to activate GO Secure Net
5. You will receive an SMS on your contact number once the service is activated

If the card is unavailable on your service, this means that you are not eligible for GO Secure Net.

Will my devices be protected when using GO Smart Hub with Secure Net?

Yes, your devices will be protected as long as they are connected to the modem on which GO Secure Net was purchased. However, should your GO Smart Hub go into backup mode in the unlikely event of a fault or fixed service interruption, your devices will not be protected. Protection will resume once the fault is resolved or the fixed service is back online.

If I purchase GO Secure Net on my Home Internet, will all my devices be protected?

Any device will be protected as long as it is connected to the Home Internet service on which GO Secure Net was purchased. Should you connect to any other network (such as public Wi-Fi, other hotspots or home networks without GO Secure Net enabled), your device will not be protected.

Will my devices be protected when connected to the GO Smart Wi-Fi pods on Secure Net?

Yes, GO Smart Wi-Fi pods are directly connected to your Home Internet service, and your devices will be protected on GO Secure Net.

How can I bypass the blocking messages on Secure Net?

GO Secure Net is there to help keep your network secure, and blocking pages are there to inform you of any security threats. However, should you wish to temporarily pause your service, you can do so through the GO app.

How will I know if a website is being blocked by Secure Net?

If you visit a potentially harmful website while being connected to an internet connection, be it your home internet or mobile data, which is protected by GO Secure Net, a screen will appear informing you that this page has been blocked by GO Secure Net. The screen will also provide you with the reason why this is so.

If you still wish to visit this page, you can temporarily pause GO Secure Net from the GO app.

Why am I not seeing the GO Secure Net add-on on my GO app?
This is usually caused by two reasons:
  1. You might have an older version of the GO app. Updating the GO app from the App Store or Play Store should do the trick.
  2. Your service might not be eligible for GO Secure Net. If this is the case, just send us a message on WhatsApp, Facebook Messenger or Live Chat so that we can help you subscribe to the service.