Start Interactive

TV App compatible
See details

Take your plan to the next level with some extras

GO Stars and Box sets

Hundreds of hours of movies and series
See details

GO Sports Premium

Access to 8 TSN channels
See details

We're here for you

Got a question? Confused about something?
Our support section features a wealth of information
you can go through whenever a problem crops up.

Alternatively, reach out to us on


What is the GO TV app?

When opting for a GO TV service you can enjoy your favourite content anywhere you go. All you need to do is download and log into the GO TV app on unlimited devices, including your Android or iOS mobile, tablet, as well as browser (on Google Chrome, Mozilla Firefox and Microsoft Edge), while you can also do so on your Android TV, Apple TV and Fire TV!

The GO TV app has full support for devices running iOS 13/14, while for Android devices the GO TV app fully supports devices with Android versions 9 and above.

How do I activate the GO TV app?

If you are subscribed to the GO Home Pack or the GO TV over Wi-Fi, you are given a set of credentials to use when logging into the GO TV app.

These credentials can be easily accessed from MyGO. To do so:

1. Log into MyGO
2. Click on ‘My Services’ at the top bar and then click on ‘TV Services’ / ‘TV’ section
3. Select the box with the IPTV number related to your TV service
4. Click on ‘Manage your logins’

Here you will find the Default User ID which needs to be inputted in your GO TV app. For security purposes, you are not able to view your password, however, you can enter a new preferred password. If you know your current password or have set a new one, use the User ID and password to log in to the GO TV app. You can then enjoy the channels you have subscribed to.

How can I order online?

Ordering the products you want online is the ideal solution if you would like to avoid lengthy queues at our retail outlets and get what you need from the comfort of your home.

Once you’ve browsed through the website and located the product you would like to purchase, typically there will be button urging you to either Submit or Order now. When you click on this button, you will be directed to an order form where you will need to fill in all the necessary details. After you’ve clicked on the ‘Submit’ button, we will get in touch with you as soon as possible to finalise the order and get you up and running.