01 March 2021
by Nikoleta Vartsaneli
To begin with, let’s explain what telecoms is all about. The word telecommunications literally means “the sharing of information over a distance’’. Today telecommunications is a way of life, influencing the way we live, work, socialise, learn and rest. Telecommunications affects the how, where, when and the who of everyday living. It is pretty much an unavoidable part of our life, unless one lives in a cave and still wears dresses of skin or fur from an animal one hunted.
Telecoms plays a critical role in the shaping of society, culture, as well as business and economics. All of us working in the industry, in whatever capacity, are part of this revolution. While traditional telecommunications networks allowed us to cross time and distance barriers and shaped consumer demands, today, the tables have somewhat turned. It is customer behaviour that is driving innovation and evolving trends. We live and breathe innovation and our goal is to connect our customers to what matters most to them, in ways that are convenient to their respective lifestyles, no matter where they are in the world.
How does the magic happen?
There are two sides to what we do: on one side there’s everything our customers see and experience, such as all the hardware, including fixed-line telephones, broadband modems to mobile devices and TV, and on the other side there’s the architecture and infrastructure that transforms data in to words, audio and video to be shared worldwide and which translate cutting edge technology into the first class services our customers get to enjoy.
We are focusing on the roll-out of high-speed TrueFibre network that delivers computer-based data applications such as broadband information services and interactive entertainment over mobile networks. All this is done by our amazing, highly skilled and technology passionate GO team, who obsess about our customers and the quality of service we offer to them.
The telecoms wave of change in our lives
To put you into perspective of how incredible it is to work in our industry, let’s see how telecoms changed the world in the last few decades. These are all things you know about, we are just connecting the dots to highlight the impact you can have in people’s lives.
Working in telecoms
The facts we shared previously help paint a broader picture of the many ways you can work in our industry. Research and development, sales and marketing, installation and technical support, customer care are some of the many roles and hats our people wear. You will always work in a team of experts that are passionate about the future, love customer experience and being a reliable point of reference for our customers. This is a chance for you to be part of something bigger. At GO, we collectively work to driving a digital Malta where no one is left behind. Everyone at GO has a part to play in delivering our purpose.
Haven’t we convinced you yet of what you’re missing out?
Here’s 3 highlights of a career in telecoms
Connectivity, higher resolution and quicker video streaming. We are focusing on faster and better connections that can help our customer’s thrive.
We are not satisfied until we reach our goals and our team is arguably the toughest and most innovative one. We are different from the rest and we are happy and proud about it! We challenge the norms, push harder and want to grow and explore the uncharted land of telecoms. We do this with 3 guiding values: We Obsess about our Customers, We Act as One GO Team, and we Act like Owners. We are all empowered and trusted to do the right thing by our customers and by each other.
P.S. The group photos we used in this article were all taken prior to COVID-19 restrictions.
About the Author and the Team
Nikoleta Vartsaneli is one of the HR Managers within GO’s Human Resources Team. She is a people’s person, living her own dream of doing what she loves the most, helping others achieve their goals and have a fulfilling career. The HR Team is on a mission to ensure GO’s people excel in everything they do, offer a unique employee experience and recruit the best talent.
Have a look at our careers page and get in touch with us if you want to take your career to the next step! For GO products and services, visit our official website or get in touch with our experts online or by visiting any of our GO outlets.